Internet

15Jun

Batman, Foodies, Fashion + CrisisMaps at Next Day Better

Building a common good unites us. This Thursday I’m participating in Next Day Better in Toronto. This is such a special event combining fun, food, art and technology to inspire people to make the Next Day Better. I’ll share the story of Crisismappers highlighting the Humanitarian OpenStreetMap Team response in the Philippines.

How will I make the Next Day Better?

I help people get more involved in their world. One example is supporting an open community-driven digital humanitarian response.

“We are a culture platform that builds and activates diaspora communities to create a better future. We believe that diasporas like the Philippines global community are hubs and inspirations for social innovation, incredible design, and world changing ideas. We bring these doers and change makers together to share their stories and make the next day better.”

nextdaybetter

Tickets are only $20.00 with amazing talks and food! Please join us.

Help Share about Next Day Better

Facebook updates:

We’re partnering with social innovation group @NextDayBetter to celebrate their launch in Toronto on June 19. It will be a night of inspired talks from changemakers – the #Philippines is ready for open-source mapping! If you’re in Toronto, RSVP here.

Amazing things are happening June 19 – board member/idea hacker Heather Leson will be @NextDayBetter’s launch in Toronto as they bring big-idea thinkers, amazing work doers and changemakers together. Get your tickets here.

Tweets:

We’re partnering w/ @NextDayBetter for their launch in #Toronto 6/19! Learn more: http://www.bit.ly/NextDayBetterTOR

The #Philippines is ready. Join us @NextDayBetter Toronto launch | 6/19 7pm | RSVP http://www.bit.ly/NextDayBetterTOR

About NextDayBetter

NextDayBetter is a platform that spreads ideas and actions that make the next day better. Ideas and actions are Philippines-flavored and rooted in design, entrepreneurship and innovation.

We invite innovators entrepreneurs, designers, do gooders — both Filipino and Non-Filipino—to share their stories about creating a better future.

Visit www.nextdaybetter.com for more information.

I found out about the Next Day Better group after engaging with folks around Hacking PH: focused on rebuilding a resilient Philippines. They really inspired me with their approach to building community locally and globally.

How will you make the Next Day Better?

14Jun

DISPATCH: HOT @ IEEE Humanitarian Technology Conference

[Cross-post from the Humanitarian OpenStreetMap Team blog]

A few weeks ago the Humanitarian OpenStreetMap Team was a guest of the 2014 IEEE Canada International Humanitarian Technology Conference (IHTC). In the session, Samual Paul Alce, Pierre Beland and I each presented about to share all about the community, activations and how to use OpenStreetmap. It was an honour to participate and share the HOT story with such an important organization. It is our goal to build relationships with groups like IEEE to improve processes and technical implementation. We would like to thank Alfredo Herrara, Glenn McKnight and the whole IEEE IHTC team for inviting us. It was a pleasure to host this session with my guests: Pierre and Samuel. Here is the abstract and our slides with speaker’s notes:

Abstract

Since the Haiti earthquake in 2010, new partners support the UN Agencies and International organizations through the Web 2.0 or Collaborative Web. OpenStreetMap is one of these community of volunteers. It has shown on several occasions its ability to mobilize hundreds of contributors and support remotely, providing maps and services necessary for such actions. The Humanitarian OpenStreetMap Team (HOT) makes the bridge with the humanitarian organizations.

In this session, we will discuss open source methods for humanitarian technology. The workshop will include an overview of Humanitarian OpenStreetMap Team’s (HOT) activities, some of the tools and best practices. We will include stories of activations around the world from Indonesia to Haiti to Philippines and the DRC. Our session also includes hands on training from HOT community leaders. Join us and learn about new methods in digital and in-person responders using OpenStreetMap.

8Jun

Mesh in the Open

Mesh is Canada’s premier digital conference about what is next in business, media, marketing and society. The diverse participants always inspire. This year was no exception from Neil Harbisson’s cyborg activist to Mark Little on telling stories better with Storyful my brain is still spinning from the eclectic conversations.

This year I had the honour of running a workshop with Gabe Sawhney about Open Data, Civic Tech and Hacking for Good. We made our session fairly interactive with some slides to frame questions and then 5 breakout groups to talk about everything from technology in the upcoming Toronto elections or building a civic hack lab in the city. Each group had 30 minutes to talk amongst themselves and then provide report-backs. Thanks to the MESH team for inviting us to hack the conference process and bring our civic engagement spin to the event.


17May

Get Involved Dreaming

We want to do something, share and participate in our world. And, we want inspire others to join in our various parades. What is the on ramp for Get Involved in our neighbourhood, our city, our country and our world? Organizers and citizens could circle the globe and back citing examples of websites that ask you to Join, Participate, or Get Involved.

Getting Involved Dreaming means considering how can we stitch together all the amazing opportunities in a collaborative and citizen-focused way. From offline to online engagement, there is a buffet of awesome for communities and companies. Each has a Get Involved strategy focused on their ROI goals or theory of change. When Linked In created their Volunteer site, I cheered. This combined with the rise of Corporate Social Responsibility programs is just touching the surface. From NationBuilder or Crowdrise, you see that there are a million ways to help organizations or individuals build “get involved” and create “fundraising’ opportunities. This is the same for open source, crisismappers and digital volunteers. Every day at Ushahidi I wondered about how to help all these citizen mappers force multiply their mission. Each of their ideas and projects truly matter in the world. Mozilla and Ubuntu have some best practices for Getting Involved Strategies in open source communities. The Digital Humanitarian Network was created to help people and organizations connect during times of crisis. My colleague, Patrick Meier, created AIDR: Artificial Intelligence for Disaster Response with the Qatar Computing Research Institute. This is micro-mapping and volunteer tasking at is small bit best. Social Coding 4 Good focuses on developers and technical folks whereas Do Something is for teens. In Canada, there is Getinvolved.ca. I could spend all day giving examples of excellence in building community.

What if we dream a bit bigger and turn the model around to help our common mission?

book staircase, berlin

Master Search: Get involved, Community of Practice

What if we pulled back and had a Master Search for all these amazing things we could do to help our neighbours? The software exists, we just need to collaborate a bit more and aim for easy access for citizens to find their doing or giving passion. The key audience would be participants, doers, citizens and you. We would have a JOIN showcase. It is a simple navigator that Asks people what they want to do or what they want to give. The aggregator would then help match them to tasks and communities. Think of it as a global MATCH.com for giving. We would give love to open source organizations, corporations, non-profits, community-based organizations and citizens. Truly, this is all hands on deck to make it possible for anyone and any organization to connect. Using my Bit, Bye and Meal Deal community building framework, we could tailor it with the code to help people Choose their own adventure based on topic, time, location and their learning/doing/giving path.

The Community of Practice for Organizers would be the second audience. This would include anyone who wants to share and help make it easier for people to get involved in their world. It is not limited to non-profits alone, but for companies who have CSR programmes or Open Source groups. While I don’t want to simplify any of the amazing efforts, I’d like to see a common place for organizers to unite and share best practices and maybe build some common toolsets. Right now this is scattered. We have to hunt down articles on Chronicle for Philanthropy, join the Community Roundtable, seek counsel at NTEN , find each other in the halls at OSCON (create a Birds of a Feather) or attend the Community Leadership Summit. I created this fledgling mailing list to try to connect organizers some.

What’s in the Code? Pybossa or Crowdcrafting was built to help matchmake people to tasks. Mozilla has even adopted this great tool: What can I do for Mozilla? (See the code.) There is a new Canadian company called AskforTask that matches people to tasks for pay. What if this type of code was for volunteering? We are closer to this master search or JOIN dashboard everyday.

What examples can you share? Are you working on this? Do you want to help me try and sort out this tangled dream of helping people get more involved in their world? You can join the mailing list or drop a note on this post.

(Photo: Story of Berlin (March 2013))

20Apr

When Birds of a Feather Map Together

[Cross-post from Humanitarian OpenStreetMap team blog.]

All spring we’ve been thinking about how to grow and support the HOT community. We know that we need to improve support to keep up the momentum of the last year while balancing quality great work around the world. At the State of the Map US event, we held a HOT BoF (Birds of Feather) session with over 45 participants. It is a small section of the wider global community, but it gave us a chance to see old friends, meet with partners and potentially engage new mappers.

Our conversations touched on recent activations, how to get involved, types of community members, teaching tools/methods, partnership engagement, working with imagery providers and, of course, UAVs.

How to Get Involved:

  1. Join OSM, visit LearnOSM.org, watch MapGive videos
  2. Join HOT mailing list, IRC
  3. Pick a Task from Task Manager.

HOT’s community is gearing up. We have been doing some deep tissue analysis on how to improve in our HOT community Sprint.  We recognize that there several distinct groups within our community who have particular needs that are unique to that group. These core types include connectors/teachers/organizers, mappers (many types), partners/mission supporters, techies, and, lastly, those involved in the business of mapping/data consumers/supporters.

map head

Activations

HOT has been activated many times in the past year with the largest activation Typhoon Haiyan (Philippines). The wider community works with official and unofficial partners to respond such as the American Red Cross, Medecins Sans Frontieres, USAID, HIU, CartONG, and the World Bank’s Global Facility for Disaster Risk Reduction and Recovery. Some session feedback included that HOT needs to get better with a structured owners and workflows for contact while capturing the partners needs. 

To improve the quality of data, we need better activation specific training to help compare before and after imagery sets, plus local context guidance.  One participant advised that they would like iD (the main editing tool at OpenStreetMap.org) with a swipe function to see the before and after imagery. For remote mapping, there needs to be more training tools to help improve the first edit. But, there needs to be a validation process. While it might be time-consuming, it might be beneficial to have a Tier 1 – 4 process to improve quality checks and provide mentorship. Mentorship is actually already happening, but this would allow us to formally recognize leaders more. Map Roulette might provide a way forward on this to be able to pull out the data that needs a second or third review.

UAVs

From imagery to drones, trying to solve the equation of how to get quality and as close to real-time data was very much on our minds. HOT has received some UAV imagery but has much caution in getting involved in UAV data collection as… there are problems with getting clearance for airspace, and technical work to patch together a mosaic for tracing. Add to this the complexities of liability issues and the risk to volunteers on the ground who could be accused of espionage (as has happened to other humanitarian volunteers). The level of resolution is an issue. We are currently looking at buildings and infrastructure – but there’s a lot more to look at that have : what if UVA derived detailed imagery was made available? What scenes would be made public to all parties? Who would be making vulnerable? What about all the privacy and security issues? What about the safety of the vulnerable should a drone be tampered with or crash.

The Sexy, Unsexy stuff

In terms of documentation, just like the wider Humanitarian field, HOT needs to build a research environment to create case studies from end to end. These need to include items like how to make something repeatable. HOT also needs a research arm to help tell the stories and analyze the progress to help guide any changes.  

HOT needs are project managers for the tools and products that we produce within the community. All of our products needs to be translated and up to date. These folks are most welcome to join the Technical Working Group. 

The Sexy, Unsexy stuff

In terms of documentation, just like the wider Humanitarian field, HOT needs to build a research environment to create case studies from end to end. These need to include items like how to make something repeatable. HOT also needs a research arm to help tell the stories and analyze the progress to help guide any changes.  

HOT needs are project managers for the tools and products that we produce within the community. All of our products needs to be translated and up to date. These folks are most welcome to join the Technical Working Group.  

Some of the unsexy things (thanks Robert Banick for coining it) that are needed are: documentation, policy, health and safety and more. Our friends and members from the Red Cross advised that we publish internships and volunteer roles on our website to a wider outreach. We have many mappers in our network, now it is time to grow the support areas.

Building Map Literacy, One Edit at a Time

One the other end, Map literacy is hard to do in an emergency. Proactive map projects like HOT Indonesia show that this type of knowledge sharing and capacity building is much more effective done in advance. The same methods apply for our Humanitarian organization partners.  As we working more pre-disaster, we’ll have better data about the risks – the balance of working on basemapping vs. damage assessment will shift and this will change the game.  

One day we’d like to have all the active community participants and Board members in the same room. Until then, we are very lucky to HOTties meet and share. HOT’s community is just a small corner of the wider OpenStreetMap community. We are fortunate to have opportunities to meet. Thanks to the HOT BoF participants and State of the Map US for giving us a place to connect.

Some Resources

Authors: Heather Leson and Mita Williams

Images are in the Public Domain via the Noun Project

12Apr
Cat in a tree

State of the Map US: OSM in Biz and Map Roulette

Finally, it is spring. What better way to wake up brain cells than spending the weekend with maps, map nerds and ideas.

For the morning sessions, I attended sessions to consider the true potential of business and technology in the OpenStreetmap community and the wider network.

Eric Rodenbeck of Stamen Designs uses OSM for half of their map projects. Giving back to the community, Stamen provides some of their beautiful designs for free (eg. Watercolour). They served 250 million free tiles in March 2014. An example of the extensibility of OSM is the potential to add a layers of useful information on a map highlighting the park than just the roads. (They did a National Park project which used OSM which included custom pins.) The potential of OSM in business, according to Rodenbeck, is to financially viable, more exposure and paying it forward.

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If I was a funder or a developer with spare time, I would invest ASAP into helping MapRoulette.org build a mobile and localized process to grow it internationally. Imagine the potential in a very mobile, global space. Every community should learn from them: easy interface, small task, clear and solid mission. The tool serves easy errors/bugs to fix. They focus on accomplishment and rewards. As we think about how to grow community and support for OSM, the window to success can be seen from the recent Connectivity errors map Roulette. The tool served up 40 000 map errors which messed up the intersections and the ability to create routing maps. The community repaired these within 6 weeks. In the future they may do a leaderboard or better stats in the future. Right now there are two core developers and they could use help

Martin of MapRoulette advised that the following are key to creating a good challenge:

1. make it armchair: Tasks that can be resolved by just looking at data no local knowledge

2. Small ask, brief time allotment: Tasks that can be easy to fix -taking seconds not minutes

3. Watch the tangents: Fix one thing, load and move onto the next task

Contribite:
GitHub.com/osmlab/maproulette

About the Event: Stateofthemap.us

All the sessions are being recorded so you can watch the talks after Monday.

20140412-111902.jpg

(Photo: cat in Cherry Blossom trees (Washington DC), April 2014)

9Apr

Toolkits Sprouting up

Toolkits are important for any project, but should be embedded into software or on a usable website. The other day I was shopping for personal business cards, so I hopped onto Moo Cards. As any software developer or community manager knows, you are always “on” when it comes to great work. What do you see in other products, communities and programmes that you can learn from and potentially grow your own projects better. Moo Cards really inspired me by taking a process and making it user-friendly and fun. Simplicity at its best.

I’ve created, reviewed and advised a number of toolkit projects. While at Ushahidi, we helped take the important toolkit research and embed it into the design for the next Ushahidi version. End users can and should contribute to and ever change software to serve their purposes. We took the Ushahidi toolkits and remixed them for the Kenyan elections using Atlassian Confluence wiki software. This way the documents can be more sustainable and remixable.

Tulips

Toolkits everywhere

Lately, it seems that every ICT or social technology programme is booting up a toolkit project. Why? Well, there are gaps in process, gaps in software and, most of all, big opportunities to learn and share. I like to think of toolkits as the new handbook, but often well-written in clear language that is easily translatable across domains of knowledge. We are in a toolkit frenzy. Even I’ve even written before about the Community Manager toolkit.

I think that we have a lot to learn about building toolkits that have the following attributes:

  • Easy to use
  • Translatable/Localize ready
  • Remixable (on github or a wiki)
  • Plain, Clear and concise text (eg. web copyediting)
  • Easy to learn
  • Delivers to many audience levels across domains (eg. types of users from different fields)

The next time I am building a toolkit, I am going to use the Moo Cards Test. If it can address those elements, but still serve the end goal, then great. It is hard to serve so many masters and audiences. Given some of the core missions of development or technology for good toolkits, it is worth the effort to communicate right.

Recent Toolkits

There seems to be a launchfest around new toolkits lately. It is super exciting to review them. From open data to open development to evidence-based research to building better social innovation, these projects have you covered. The best part is that all the projects are open for feedback and continue to improve based on community input.

Happy learning and doing.

(Photo: Tulips from my garden (last year and soon to be this year.))

7Apr

Spring renewal: Pysanky and Community

One of my favourite rites of spring is to create Pysanky with family and friends. It is about renewal, taking off the wax and welcoming the rebirth of colours. As with most years, I host a pysanky day with friends and family. This year I decided to create a pysanka in honour of a community I admire that needs to renew. I’m answering Emma’s call with an art kitchen party.

Emma Irvin, Mozilla Rep: “I think blogging, or sharing positive messages about Mozilla and community would be most welcome. I agree the more the merrier – we know what brings us to Mozilla, reasons we contribute (or work) for Mozilla, and those perspectives and stories tell the Mozilla story better than any single attempt ever could.”

About Pysanky:

Pysanky is a traditional Ukrainian and Eastern European art based on many designs and stories. Some designs are very religious eggs such as the 40 triangles while others design pagan art or even modern art. It is up to the artist to remix.

Imagine you have a fragile egg in your hand, you use a stick, beeswax and colours to create a simple or intricate design. Then, after layers of colour, you wipe off the wax by the light of candle. Revealed is this egg – handmade by you. Often it takes hours to do. In the end, your home smells like honey and beeswax. You’ve created something fragile and beautiful. Smiles abound.

Reflection in photos:

1. Mix your dyes

make dyes

2. Prepare your workstation

eggs ready

row of dye

3. Get your decorating station ready

supplies for decorating

4. Design

Colours are added from lightest to darkest. Dip into colours. Each line that your draw with your kitska (stick) using hot beeswax becomes that layer of colour.

open web

5. Be sure to snack on candy

basket of candy

6. Wax off

wipe off colour

7. Create something special

mozilla egg

8. Share the experience with friends

all eggs

9. Spread the happy in your neighbourhood

sidewalk art

10. Most of all: have fun

hopscotch

About the Mozilla community

Mozilla is one of my community homes online. Truly, as a community organizer, I learn so much which I remix and share in other communities. I’ve participated in some local Toronto meetups. Mozilla Drumbeat which became Mozfest continues to one of my favourite events. I believe in an open web. And, I think renewal to share all the parts of the community will take time, integrity, trust, dialogue and a willingness to build something special together. Mozilla’s global and diverse community inspires me. I am sure that each of us will work to keep building an open web.

Some of my Mozilla moments:

30Mar

Ethics in CyberDialogue

The Internet connect us in so many ways. As we navigate online global activism and data-sharing, how can we find our ethical compass and the core principles across disciplines?

In the Crisismappers wider network, we actively discuss issues pertaining to ethics and digital humanitarians. When should digital volunteers review and assess imagery? Who owns that data? What is the agenda? How do we protect the communities we serve? Which data types should be collected and shared? Which data types should we anonymize or refuse to publish? With new technologies, what are some key guidelines for data collectors, consumers and citizens? Can this data be used as evidence for conflict zones and peace-building? Should it? Citizen Lab are great convenors for wide networks to talk about surveillance, security, and privacy. I am super honoured to be co-hosting a CyberDialogue Working Group. with Meredith Whittaker of Google Research. The sessions will be on Monday, March 31, 2014. One of the ethical scenario groups will review the Humanitarian UAV Code of Conduct (draft) and provide input to this new community of interest.

engagedethics

The CyberDialogue Session: Our Data, Security, and the Digital Commons: What are the Challenges and Opportunities?

The world of Big Data is revolutionizing research, humanitarianism, conflict prevention, open accountable governments, and the work of secretive intelligence agencies. This working group will explore the opportunities, tensions, and challenges of data collection and use in business, government and civil society. What are the data needs from different stakeholders? What are the unforeseen risks, especially security risks, that go along with them? How can we ensure the privacy and confidentiality of our data? Do we need to encourage more emphasis on digital security? What are the ethical and legal issues that need to be considered? What are the tradeoffs and risks?

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I’ll be sure to post about some incites post-event. Note: I am participating as a Board Member of the Humanitarian OpenStreetMap Team.

24Mar

WFA: Work from Anywhere, but Deliver

The Future of Work is on my mind: for individuals and organizations. I get dressed up and goes to ‘work’ every day in my home office or an associated city coworking space. I’ve spent the last 4 years digitally working and/or volunteering for some digital humanitarian and social tech organizations. On my journey to think about how to work better, I’ve been collecting books, websites, blogs and stories all about how others consider the work.

When was the last time you picked up a book about workstyle and drank all of it in a matter of days? Well, The Year Without Pants: WordPress.com and the future of work now tops that list. How can all of us learn from WordPress? Reading about remote working is kind of soothing. The insanity of ducktaping together various tools for global collaboration and basic communications is a microcosm of the Internet. We are a growing oddity of remote workers. A few months ago a dear friend had his job relocated. While the work he does is Internet-based, he has to travel up to 3 hours a day to get to work. Last fall while temporarily living in London (UK), I spent over about 4 hours a day commuting to the co-working space just so that I could have solid internet and co-work in person. The toll was insane. In the past years, I’ve always worked biking distance from employment. This is my continued plan: WFH or bike distance. As a community organizer, I tend to have verbal calls in various timezones. This makes co-working hard on occasion because you need to be at a location at 07:00 ET or take over a board room for a day.

Berkun is hosting a webinar this Thursday. I highly recommend that you read the book and attend. Go! You have 3 days to deliver.

words on metal

In the Social Policy Forecast by Stanford’s Center for Philanthropy and Civil Society, they cite non-profits like Mozilla and Ushahidi:
“They are blazing new paths regarding community accountability and decision-making, cross-border (and-currency) financial management, and multiple layers of reporting. For these organizations, and many to come, the governance requirements of nonprofits – particularly in terms of how decisions are made, how they are reported, who has final say, and to whom results are reported – are more limiting than helpful.”

They go on the highlight the need for the possibility of new governance needs for global, digital, networked civil action. This really means thinking about how we interact and work with communities while getting things done. Their research into the various types of funding and models for sane, stable organizations is just the surface.

Both Mozilla and Ushahidi, like Automattic, have highly distributed teams. There is no one formula for work style or funding models, but each of these bodies of thought are helping me unclutter the “what works” and “needs work”.

(photo credit: Heather Leson (October 2013) The Crystal Sustainable Cities Initiative: Safe and Sound Exhibition)

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