Technology

15May

Matter @ Go Open Data

Matter. Every morning we wake up and do things that matter. All of us have different versions or reasons behind “matter“. Some of us work because it provides fuel to things that matter to us like family, savings, neighbourhoods, future, or another cup of coffee. Some of us are very lucky to work on items close to our own values.

Lately I’ve been thinking more and more about how to get to the next 20000 or 2 million people who think that Open Government and Open Data Matters. Well, it strikes me that we are focusing on “matter” from the wrong direction. We are caught up in the conversations and techniques (portals, datasets). While these are very important, I think that miss the true opportunity to really talk with our neighbours. Today I am going to cite some global and local examples to highlight how we can possibly get to “matter more”.

The full Go Open Data:

A Build a Data Community Model

In the community management field, we create community playbooks. These are strategies and common methodologies to support our agendas. Here are 24 things that you can do to build community by various levels of engagement from just a little bit to more of a byte to a full meal deal experience. Your community members really lead programming to guide you in your tailored choices. I’ve hacked together a data community playbook model with Doug Belshaw & Mozilla’s Web Literacy matrix to share some ideas on how we can build global communities. Let’s keep remixing. Every community is unique, but these are some thoughts on how to build openly.

Note: This is an interactive chart. Simply role your cursor over the columns to see more data.

(on Infogram)

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My full speaker notes

Here is a rough edit of my speaker notes and all the associated resources:

Slide 1: Matter
Matter.

Every morning we wake up and do things that matter. All of us have different versions or reasons behind matter. Some of us work because it provides fuel to things that matter to us like family, savings, neighbourhoods, future, or another cup of coffee. Some of us are very lucky to work on items close to our own values. This is a big responsibility. Not every citizen has this privilege.

Lately I’ve been thinking more and more about how to get to the next 20000 or 2 million people who think that Open Government and Open Data Matters. Well, it strikes me that we are focusing on “matter” from the wrong direction. We are caught up in the conversations and techniques (Portals, datasets) that miss the true opportunity to really talk with our neighbours. Today I am going to cite some global and local examples to highlight how we could potentially “matter more”.

(Event: Go Open Data)

Slide 2: Leaders, Teachers, Methods, Capacity Building, Core Processes.

As a crisis mapper, we tend to seek data and information like a high speed train of contributors and information. Some of the things we’ve learned are directly applicable to what the good folks in Ontario and Canada are trying to do.

Two stories:
Navigators: Humanitarian OpenStreetMap team and wider OSM community responded to the Typhoon Haiyan in the Philippines. Pierre Beland of QC (Canada) with Andrew Buck (US) worked very closely with Maning Sambale (Philippines) to remap the affected areas. These maps were then used by the American Red Cross, UN OCHA and MSF for logistics and response. How? Map Capacity, global outreach, Consumers (people who need the data) and tools like Task Manager to make it easy to share. It was an amazing effort. I had the opportunity to participate and host events in London, UK and Nairobi, Kenya. This was partially successful due to matchmaking by navigators who acted as map mentors with new mappers. We also asked some tough questions about satellite imagery, licenses and should we use drone imagery. Drones for data collection is a hard topic. The privacy issues and data integrity were also hot discussions. We don’t have the answers but we all need to ask questions about privacy and possibilities. We should be asking these hard data questions now for our province and country.

Teaching Data Skills/Data Literacy: A data portal is not an end in itself, we need to unlock it. The Govt of the Philippines and the World Bank are working with the School of Data. My colleague is in the Philippines right now working with them on these data issues. School of Data has free courses online. Take them, remix them. They belong to everyone who needs data and data skills.


Resources:

  • schoolofdata.org
  • hotopenstreetmap.org
  • http://tasks.hotosm.org/
  • http://wiki.openstreetmap.org/wiki/Typhoon_Haiyan
  • http://data.gov.ph/
  • http://americanredcross.github.io/OSM-Assessment/
  • American Red Cross and HOT member Dale Kunce presents on the Impact of HOT – http://vimeo.com/91926804

Slide 3: Feelings and We are all data providers/collectors

At the OpenGovernment Partnership meetings in London UK last year, I had an “Ahh moment”. Chuks from Reclaim Naija ( a Nigerian community based organization) questioned the IATI speaker about “success” for budget data. He said “We won’t trust the budget data unless we are involved in the process.” While participatory budgeting is on its way in Canada, what really struck me about this statement was “Feelings.”

While we mosey down the Open Data is great parade, we need to talk about and deal with feelings about open data.

This brings up key questions – Do Ontarians trust their governments? Are we comfortable with the process?

Data collection and sharing is not about just the government. It is about citizens too. As we participate, we should collect datasets to compare and hold our governments and ourselves accountable. We should not wait for our government or big businesses to do this for us. This is our neighbourhood, our country too.

Resources:

  • http://reclaimnaija.net/
  • http://communitylifeproject.org/
  • http://africacenter.org/wp-content/uploads/2013/10/ARP5-Africas-Information-Revolution1.pdf
  • http://textontechs.com/2013/11/data-soup-ingredients-feelings-methods-and-next-steps/

4. Navigation: Are we reaching people? Businesses? How will we incorporate new technology?
I worry often that as we focus on Open Data for municipalities and what we ‘those in the know’ want from Open Data. How can we focus on what matters to people? I think we need to change this conversation.

How will sensor data be used in the next 10 years?
A friend of mine is interested in water quality and sensors. He would like to implement this in northern towns because what really matters is Water. What can we do with open data, sensors, programming and community engagement in Northern Ontario? How can we apply the elements I mentioned from Typhoon Haiyan or Reclaim Naija, but for Ontario?

All of this goes back to: Who are we involving in this conversation and why? Are we asking the right questions? And, do our NGOs, Civil society and neighbours have the skills they need to use open data for their work. The answer is – not yet.

Paul Baines is leading a project across Southern Ontario about water tracking and sustainability programming. The purpose of this participatory map is to give people a shared space to mark, explore, and dialogue about a Great Lakes Commons.
Paul needs data skills and some datasets – in terms of open data for the Commons Map – He needs:

- bottled water permits for all political jurisdictions surrounding the great lakes
- city, provincial, and federal parks
- crown, shared, and private land ownership
- watershed boundaries for all jurisdictions
- native reserves in the USA parts of the great lakes
- public hiking/biking trails for the Great Lakes
- solar and wind energy locations
- organic farms locations

We’ll hold a workshop to support his project in the coming months. But who else out needs these skills? Who is navigating all these organizations and businesses from ‘yeah, open data’ to ‘how you make it work for you’. While I am not talking about hand-holding the talent, I am saying that this gap is not going away. I’m excited about the Ontario government’s and the various city governments for their commitment to open data. Maybe we need a Service Ontario approach to Open Data. In the meantime, I have hope for people like CODI – Canadian Open Data Institute and MARsDD, Center for Social Innovation and others to make it possible. We need a civil society and neighbourhood action plan. Well, beyond what the government can do.

Recently I was speaking with a Toronto businessman about Open Data. He said: “What I really want is infrastructure data to make decisions about my business.” (Specifically he wants access to public data, like conduit and pole data.) He said that the cost to get that was very very high. I have true hope that this programme and our conversations today will help Open Data matter for him and the 100 or so people that he employs.

Resources

  • http://www.ctvnews.ca/canada/kashechewan-residents-evacuated-over-flood-fears-1.1818986
  • http://myeinsteinjob.blogspot.ca/
  • http://myeinsteinjob.blogspot.ca/2014/04/open-government-tour-2014.html
  • http://tctrail.ca/explore-the-trail/
  • http://nationalmap.gov/index.html
  • http://greatlakescommonsmap.org/

Slide 5: Are we asking the right questions?

The new Government of Ontario site is great start. You are asking for input. But – Point blank – are we asking the right questions to make open data and open government matter to most Ontarian…not just those in the “know” or “those online” or those in “niche circles”. Open Data is also really about citizen engagement and citizen data collection. This will help it be more sustainable and with a richer impact.

We need to go outside and get uncomfortable. In a few months, why not have an Open Government Kashachewan session? How can we use open data to help our neighbours who live in rural Ontario? How can we use open data to help emergency managers? These are highly complex questions that deserve our attention. Otherwise, our work is in vain and tailored for a niche audience. I think the best programmes using technology and intellect are those based on the practice of being a good neighbour. I am not saying that Open Data can solve wicked problems, but it should be part of the toolkits.

“Report author James Anaya, the UN special rapporteur on the rights of indigenous peoples, said there appears to be a high level of distrust among aboriginals in Canada toward the federal and provincial governments.”

Resources:

  • http://www.ctvnews.ca/canada/kashechewan-residents-evacuated-over-flood-fears-1.1818986#ixzz31caBbOlh“
  • http://www.ontario.ca/government/government-ontario-open-data

Slide 6: Community Playbook: Here are 24 things that could help build your community.
Go outside, remix community play books by audiences, and ask the right questions. We need consider Tim Horton’s, Community Centers and Churches as access points to Open Government and Open Data. This is why I am excited about Richard Pietro’s OpenGov Tour across Canada or the work of Marsdd or CODI. We need more creative ways to listen and create value. Maybe we should partner with bands and artists more. How would they tell this story that is currently policy laden. We don’t know another latest, greatest ‘in python not php’ transportation app. We need to dream a bit bigger and listen, really listen to what else might matter to our neighbours.

During Open Data Day, the community in Buenos Aires went outside and made a mural. What are other creative ways that we can reach people?

Coffee chats should be around community engagement and playbooks. What are the steps by audience tip and each of the associated programs behind this?

Next steps: Here are 24 tactics and programmes that could help. By all means, remix these. Please share back your community building tactics.

https://infogr.am/build-your-community?src=web

To sum – There is a global community using citizen created data and building participatory data programmes. Just ask and you might find others who are using open data for a widerange of topics that matter.

Resources:

  • http://dougbelshaw.com/blog/2013/04/02/web-literacy-standard-a-modest-proposal-weblitstd/
  • https://wiki.mozilla.org/Learning/WebLiteracyStandard
  • http://www.communityroundtable.com/research/community-maturity-model/
  • http://www.communityroundtable.com/research/the-state-of-community-management/the-state-of-community-management-2013/
  • http://www.communityroundtable.com/research/state-of-community-management-2014/
  • 20Apr

    When Birds of a Feather Map Together

    [Cross-post from Humanitarian OpenStreetMap team blog.]

    All spring we’ve been thinking about how to grow and support the HOT community. We know that we need to improve support to keep up the momentum of the last year while balancing quality great work around the world. At the State of the Map US event, we held a HOT BoF (Birds of Feather) session with over 45 participants. It is a small section of the wider global community, but it gave us a chance to see old friends, meet with partners and potentially engage new mappers.

    Our conversations touched on recent activations, how to get involved, types of community members, teaching tools/methods, partnership engagement, working with imagery providers and, of course, UAVs.

    How to Get Involved:

    1. Join OSM, visit LearnOSM.org, watch MapGive videos
    2. Join HOT mailing list, IRC
    3. Pick a Task from Task Manager.

    HOT’s community is gearing up. We have been doing some deep tissue analysis on how to improve in our HOT community Sprint.  We recognize that there several distinct groups within our community who have particular needs that are unique to that group. These core types include connectors/teachers/organizers, mappers (many types), partners/mission supporters, techies, and, lastly, those involved in the business of mapping/data consumers/supporters.

    map head

    Activations

    HOT has been activated many times in the past year with the largest activation Typhoon Haiyan (Philippines). The wider community works with official and unofficial partners to respond such as the American Red Cross, Medecins Sans Frontieres, USAID, HIU, CartONG, and the World Bank’s Global Facility for Disaster Risk Reduction and Recovery. Some session feedback included that HOT needs to get better with a structured owners and workflows for contact while capturing the partners needs. 

    To improve the quality of data, we need better activation specific training to help compare before and after imagery sets, plus local context guidance.  One participant advised that they would like iD (the main editing tool at OpenStreetMap.org) with a swipe function to see the before and after imagery. For remote mapping, there needs to be more training tools to help improve the first edit. But, there needs to be a validation process. While it might be time-consuming, it might be beneficial to have a Tier 1 – 4 process to improve quality checks and provide mentorship. Mentorship is actually already happening, but this would allow us to formally recognize leaders more. Map Roulette might provide a way forward on this to be able to pull out the data that needs a second or third review.

    UAVs

    From imagery to drones, trying to solve the equation of how to get quality and as close to real-time data was very much on our minds. HOT has received some UAV imagery but has much caution in getting involved in UAV data collection as… there are problems with getting clearance for airspace, and technical work to patch together a mosaic for tracing. Add to this the complexities of liability issues and the risk to volunteers on the ground who could be accused of espionage (as has happened to other humanitarian volunteers). The level of resolution is an issue. We are currently looking at buildings and infrastructure – but there’s a lot more to look at that have : what if UVA derived detailed imagery was made available? What scenes would be made public to all parties? Who would be making vulnerable? What about all the privacy and security issues? What about the safety of the vulnerable should a drone be tampered with or crash.

    The Sexy, Unsexy stuff

    In terms of documentation, just like the wider Humanitarian field, HOT needs to build a research environment to create case studies from end to end. These need to include items like how to make something repeatable. HOT also needs a research arm to help tell the stories and analyze the progress to help guide any changes.  

    HOT needs are project managers for the tools and products that we produce within the community. All of our products needs to be translated and up to date. These folks are most welcome to join the Technical Working Group. 

    The Sexy, Unsexy stuff

    In terms of documentation, just like the wider Humanitarian field, HOT needs to build a research environment to create case studies from end to end. These need to include items like how to make something repeatable. HOT also needs a research arm to help tell the stories and analyze the progress to help guide any changes.  

    HOT needs are project managers for the tools and products that we produce within the community. All of our products needs to be translated and up to date. These folks are most welcome to join the Technical Working Group.  

    Some of the unsexy things (thanks Robert Banick for coining it) that are needed are: documentation, policy, health and safety and more. Our friends and members from the Red Cross advised that we publish internships and volunteer roles on our website to a wider outreach. We have many mappers in our network, now it is time to grow the support areas.

    Building Map Literacy, One Edit at a Time

    One the other end, Map literacy is hard to do in an emergency. Proactive map projects like HOT Indonesia show that this type of knowledge sharing and capacity building is much more effective done in advance. The same methods apply for our Humanitarian organization partners.  As we working more pre-disaster, we’ll have better data about the risks – the balance of working on basemapping vs. damage assessment will shift and this will change the game.  

    One day we’d like to have all the active community participants and Board members in the same room. Until then, we are very lucky to HOTties meet and share. HOT’s community is just a small corner of the wider OpenStreetMap community. We are fortunate to have opportunities to meet. Thanks to the HOT BoF participants and State of the Map US for giving us a place to connect.

    Some Resources

    Authors: Heather Leson and Mita Williams

    Images are in the Public Domain via the Noun Project

    12Apr
    Cat in a tree

    State of the Map US: OSM in Biz and Map Roulette

    Finally, it is spring. What better way to wake up brain cells than spending the weekend with maps, map nerds and ideas.

    For the morning sessions, I attended sessions to consider the true potential of business and technology in the OpenStreetmap community and the wider network.

    Eric Rodenbeck of Stamen Designs uses OSM for half of their map projects. Giving back to the community, Stamen provides some of their beautiful designs for free (eg. Watercolour). They served 250 million free tiles in March 2014. An example of the extensibility of OSM is the potential to add a layers of useful information on a map highlighting the park than just the roads. (They did a National Park project which used OSM which included custom pins.) The potential of OSM in business, according to Rodenbeck, is to financially viable, more exposure and paying it forward.

    ********
    If I was a funder or a developer with spare time, I would invest ASAP into helping MapRoulette.org build a mobile and localized process to grow it internationally. Imagine the potential in a very mobile, global space. Every community should learn from them: easy interface, small task, clear and solid mission. The tool serves easy errors/bugs to fix. They focus on accomplishment and rewards. As we think about how to grow community and support for OSM, the window to success can be seen from the recent Connectivity errors map Roulette. The tool served up 40 000 map errors which messed up the intersections and the ability to create routing maps. The community repaired these within 6 weeks. In the future they may do a leaderboard or better stats in the future. Right now there are two core developers and they could use help

    Martin of MapRoulette advised that the following are key to creating a good challenge:

    1. make it armchair: Tasks that can be resolved by just looking at data no local knowledge

    2. Small ask, brief time allotment: Tasks that can be easy to fix -taking seconds not minutes

    3. Watch the tangents: Fix one thing, load and move onto the next task

    Contribite:
    GitHub.com/osmlab/maproulette

    About the Event: Stateofthemap.us

    All the sessions are being recorded so you can watch the talks after Monday.

    20140412-111902.jpg

    (Photo: cat in Cherry Blossom trees (Washington DC), April 2014)

    9Apr

    Toolkits Sprouting up

    Toolkits are important for any project, but should be embedded into software or on a usable website. The other day I was shopping for personal business cards, so I hopped onto Moo Cards. As any software developer or community manager knows, you are always “on” when it comes to great work. What do you see in other products, communities and programmes that you can learn from and potentially grow your own projects better. Moo Cards really inspired me by taking a process and making it user-friendly and fun. Simplicity at its best.

    I’ve created, reviewed and advised a number of toolkit projects. While at Ushahidi, we helped take the important toolkit research and embed it into the design for the next Ushahidi version. End users can and should contribute to and ever change software to serve their purposes. We took the Ushahidi toolkits and remixed them for the Kenyan elections using Atlassian Confluence wiki software. This way the documents can be more sustainable and remixable.

    Tulips

    Toolkits everywhere

    Lately, it seems that every ICT or social technology programme is booting up a toolkit project. Why? Well, there are gaps in process, gaps in software and, most of all, big opportunities to learn and share. I like to think of toolkits as the new handbook, but often well-written in clear language that is easily translatable across domains of knowledge. We are in a toolkit frenzy. Even I’ve even written before about the Community Manager toolkit.

    I think that we have a lot to learn about building toolkits that have the following attributes:

    • Easy to use
    • Translatable/Localize ready
    • Remixable (on github or a wiki)
    • Plain, Clear and concise text (eg. web copyediting)
    • Easy to learn
    • Delivers to many audience levels across domains (eg. types of users from different fields)

    The next time I am building a toolkit, I am going to use the Moo Cards Test. If it can address those elements, but still serve the end goal, then great. It is hard to serve so many masters and audiences. Given some of the core missions of development or technology for good toolkits, it is worth the effort to communicate right.

    Recent Toolkits

    There seems to be a launchfest around new toolkits lately. It is super exciting to review them. From open data to open development to evidence-based research to building better social innovation, these projects have you covered. The best part is that all the projects are open for feedback and continue to improve based on community input.

    Happy learning and doing.

    (Photo: Tulips from my garden (last year and soon to be this year.))

    18Mar

    Community is hard…and beautiful

    We are polygamists. Seriously, do you belong to one community? I like to think that a number of us are all involved in many communities both locally and globally. For community leaders, we know that this journey is both beautiful and hard. We want to encourage active participation in a collaborative method.

    Community Management – my top 5 go to list

    Montreal Lights

    Over the past months, I’ve had a few conversations with folks just starting out in Community Management, especially HFOSS Communities. They all ask for resources on how to get oriented and meet others. There are Community Manager Linked In groups and regional organizations. This is my top 5 go to list for community managers:

    1. Community Roundtable
    While the audience is focused on corporate Community Managers, they provide rich data with regular Roundtable newsletter and annual community survey.
    2. Community Leadership Summit
    OSCON is the largest OS conference in the world. The Community Leadership Summit happens right before it. I find that HFOSS groups still get a ton of value. You can read our notes from last year.
    3. The Art of Community
    Jono’s book, The Art of Community, is fantastic.
    4. Dave Eaves – Django talk
    Community is negotiation. I tend to re-listen to Dave Eaves’ Django talk (video) at least once a year. There are books on negotiation, but he really nails the nuances of global open source community.
    5.Opensource.com
    There is a wealth of articles on here about community engagement and open source projects.

    Tech 4 Good Organizers

    I started a google group for folks who lead in HFOSS or Business (corporate social responsibility) who run tech 4 good events or communities. There are a number of groups out there, but I feel like there is a gap for leaders in Tech 4 Good. It is just getting started but you are welcome to join: https://groups.google.com/forum/#!forum/tech4goodorganizers. We are stronger if we learn and engage together.

    How to analyze and build a community:

    Another question I often get is how to activate community. People have a finite amount of time and energy. If you build spaces and interactions, they will stay. To me the basics of service design are core to building community. Do something that is relevant, build ‘With‘ the community not only ‘For‘ your goals, and plan for the community to change you and your organization.

    Everyone has their own methods, but here is a list that I tend to share:

    1. Collect Data
    What is the current state? Do some interviews with stakeholders, ask questions, ask to talk with people who have left the community, survey and use the stats (website, newsletter, blog, social media).
    2. Do analysis and decide future goals
    Assess the community maturation model. Decide what the community wants and build goals of organization with that in mind. Here are some tools to help: Diytoolkit and Reboot’s Service Design model.
    3. Test ideas with the community. Prepare to adjust.
    4. Start small for wins for engagement. You will know what these are because you’ve done your research and tested out the spirit of the community. Think in the frame of Dan Pink’s model of Drive: Autonomy, mastery and purpose.
    5. Prioritize, co-brain and deliver
    6. Delegate and co-lead
    7. Global means that translation is part of your plan, not an afterthought.

    (ps. Foxclocks and timeanddate are your event planning friends.)

    Some Tech 4 Good Issues

    I’ve been in a number of communities both volunteer and paid. These are some of the harder issues to consider. While I don’t have the answers, I think it is appropriate to share and see if we can learn to solve and adapt together.

    • How do we get to the next 1000 active community members. We know that the potential of small asks, big tasks is the key to community engagement. Communities like Zooiverse are schooling us on capacity, value and relevancy. How can we learn from them? (See Patrick Meier’s post on this topic)
    • Early adopters can sometimes scare, deter new strangers by their sense of ownership and entitlement. Building a community that serves all the types of community members, cultures, languages and, personality styles, is a tall order. But, it is necessary.I have been thinking of ways to build to the silent doers. (see my post on the Welcome Committee)
    • I think the social economy/social entrepreneurship model of NGOs builds accountability and transparency. Maybe it is my tech start up background, but I think that NGOs need to consider shaping to serve citizens with feedback loops and new funding models. In the last while, there have been a number of coalition and partnership funding programmes. This gives me tremendous hope in the adage that we are stronger when we build together.
    • There is an uncomfortable digital scramble for open territory which sometimes goes against the values of open and global collaboration. While it may be naive, I think there is enough digital space for everyone. This is not a gold rush. Being open and sharing will win. I trust in the Economic Impact of Open Source (Business model) transferring to other open communities. (see my presentation: Coining Global(especially the notes))
    • Building duplicate efforts hurts the opportunity to build with each other. Remember: Community is a beautiful gift in which people share their intellect, time and energy. We owe these folks so much as their interactions and contributions are a gift. The key is that they add value and that we, in return, reciprocate and thank them.

    What are some of the community building conundrums you have encountered? Solutions, Ideas?

    (Photo: The Lumiere path in Montreal, Heather Leson, January 2014)

    11Feb

    The Day We Fight Back

    The web is the biggest global community we all want to protect. My career has been an OSI one – from Internet ISP to domain registrar to online citizen voices via open maps/data/technology. In that time, I have worked on projects involving domains taken down, data center outages and activists threatened for simply trying to tell their story.

    I am shaken by the brave people who use the web to give voice to the disposed and cite the horror of atrocities. As part of the Ushahidi community, I have had the honour to work closely with the folks from Harassmap and Syria Tracker. They are my teachers in why an open web matters. They are my teachers on why we want an internet that is not crippled by fear and surveillance. While I am based in Canada and many people I work with are not in the US, we are without a doubt affected by the laws and activities of the USA (NSA). As well, I look to the Canadian government and other governance bodies globally to do better.

    More about the Day we Fight Back.

    10Feb

    On the Humanitarian OpenStreetMap Team Board

    For almost a year, I’ve had the honour to be a member of the Humanitarian OpenStreetMap Team Board. HOT is one of the most important Digital Humanitarian /Crisismapper communities. As a community advocate and organizer, I joined to support and be in service of these efforts. A Board member serves the strategic interest of the organization and her members. Today I ask the HOT membership to consider renewing my Board Membership so that I can continue to collaborate and help HOT grow.

    For my fellow candidates: HOT is a young organization. Being a HOT Board Member often required more than 10 hours a week. If you are nominated to join the board, you should be prepared to contribute this level of time. I’m writing this to help outline what I think the HOT Board needs to do in the next term.

    Boy and the world image

    When I joined the Board, I began researching Board best practices and reviewed many other organization’s Board composition, bylaws and strategic plans. I also asked colleagues from other organizations what makes a successful board. I determined that I could contribute work on fundraising, communications, strategy and outreach. These are items that I felt were missing from HOT’s strategy.

    My first board term involved more organizational development issues, which delayed my original goals. HOT is a Working Board. But, there are some differences between what a Board does and what items are for Operations. This continues to be a growth opportunity for HOT. A Board ideally should not be involved in the day-to-day operations operations of the organization. Some examples include: staffing decisions, receipt management for projects, and HOT activations. I think it is important to also distinguish the Board, Operations and what it means to be a valuable contributor/member of the community. Every organization needs these components, but each is often its own entity.

    By definition, a Board Member key role is to support the strategic growth and ongoing success of an organization. The following types of skills would be needed among the composite board. Every individual on the Board brings different skills, so consider this a sketch:

    • Networks (Fundraising, Humanitarian)
    • Technical Expertise
    • Legal Knowledge
    • Financial Acumen
    • Business and Organizational Development Strategy
    • Fundraising and Communications Strategy

    The HOT Board should focus on the the above noted tasks to contribute to the success of the whole project.

    Some Resources:

    For friends of HOT, I am collecting resources on Boards and how to help shape with examples. Please do share any resources on Board leadership or Board Best Practices. This is a journey and I am learning as fast as I can. (Thank you in advance.)

    On this topic, I want to thank Aspiration Tech gifting mentorship on the Board journey.

    • Chronicle of Philanthropy
    • Plone: (an example of a “Working” Board)

      “This is a working board. Be ready to regularly take on and complete responsibilities for board business.

      The board writes no code and makes no development decisions. It is much more concerned with marketing, budgets, fund-raising, community process and intellectual property considerations.”

    • Open Stack (Board example)
      “The Board of Directors provides strategic and financial oversight of Foundation resources and staff.”

    (Photo by me: San Francisco, February 2014)

    3Feb

    Currency of Change

    What is the currency of change? What can coders (consumers) do with IATI data? How can suppliers deliver the data sets? Last week I had the honour of participating in the Open Data for Development Codeathon and the International Aid Transparency Initiative – Technical Advisory Group meetings. IATI’s goal is to make information about aid spending easier to access, use and understand. It was great that these events were back-to-back to push a big picture view.

    My big takeaways included similar themes that I have learned on my open source journey:

    You can talk about open data [insert tech or OS project] all you want, but if you don’t have an interactive community (including mentorship programmes), an education strategy, engagement/feedback loops plan, translation/localization plan and a process for people to learn how to contribute, then you build a double-edged barrier: barrier to entry and barrier for impact/contributor outputs.

    wall of currency

    About the Open Data in Development Codeathon

    At the Codathon close, Mark Surman, Executive Director of Mozilla Foundation, gave us a call to action to make the web. Well, in order to create a world of data makers, I think we should run aid and development processes through this mindset. What is the currency of change? I hear many people talking about theory of change and impact, but I’d like to add ‘currency’. This is not only about money, this is about using the best brainpower and best energy sources to solve real world problems in smart ways. I think if we heed Mark’s call to action with a “YES, AND”, then we can rethink how we approach complex change. Every single industry is suffering from the same issue – how to deal with the influx of supply/demand in information? We need to change how we approach the problem. Combined events like these give a window into tackling problems in a new format. It is not about the next greatest app, but more about ‘how can we learn from the Webmakers?’, and build with each other in our respective fields/networks.

    Ease of Delivery

    The IATI community / network is very passionate about moving the ball forward on releasing data. During the sessions, it was clear that the attendees see some gaps and are already working to fill them. The new IATI website is setup to grow with a Community component. The feedback from each of the sessions was distilled by the IATI – TAG and Civil Society Guidance groups to share with the IATI Secretariat.

    In the Open Data in Development, Impact of Open Data in Developing Countries and CSO Guidance sessions, we discussed some key items about sharing, learning and using IATI data. Farai Matsika, with International HIV/Aids Alliance, was particularly poignant reminding #IATI CSO purpose – we need to share data with those we serve.

    Country edits IATI

    One of the biggest themes was data ethics. As we rush to ask NGOs and CSOs to release data, what are some of the data pitfalls? Anahi Ayala Iaccuci, Internews, and Linda Raftree, Plan International USA, both reminded participants that data needs to be anonymized and protect those at risk. Ms. Iaccuci asked that we consider the complex nature of sharing both sides of the open data story – successes and failures. As well, she advised: don’t create trust, but think about who are people trusting. Turning this model around is key to rethinking assumptions. I would add to her point: Trust and sharing are currency and will to add to the success measures of IATI. If people don’t trust the IATI data, they won’t share and use it.

    Anne Crowe of Privacy International frequently asked attendees to consider the ramifications of opening data. It is clear that the IATI Tag does not curate the data that NGOS and CSOs share. Thus, it falls on each of these organizations to learn how to be data makers in order to contribute data to IATI. Perhaps organizations need a lead educator and curator to ensure that the future success of the IATI process, including quality data.

    I think that the School of Data and the Partnership for Open Data have a huge part to play in with IATI. My colleague, Zara Rahman is collecting user feedback for the Open Development Toolkit and Katelyn Rogers is leading the Open Development mailing list. We collectively want to help people become datamakers and consumers to effectively achieve their development goals using open data. This also means also tackling the ongoing questions about data quality and data ethics.


    Here are some additional resources shared during the IATI meetings.

    24Jan

    Sticky Ideas

    ushahidi teamwork

    ….And then we broke out the sticky notes to make ideas dance. We all have been there. You are in a room, your feet itch, and your mind is waiting: If only we could just break out the sticky notes to collect, flush and organize our thoughts. It is so second nature to any event I run and any event I participate. My mind goes to the technique. How can we make a world of bright people across disciplines sing like a choir on mission? Well, for those of us who have participated in Aspiration Tech events, we are in the “sticky way“. I like to call us Gunnerites. We are the converted who use this methodology to help each other move forward.

    Gunner Listening

    Gunner is a friend and mentor. I’ve had the awesome honour to participate and learn in his events for over 4 years. Each time I glean another strategy or technique to add to my toolkit. When I think about the rooms I’ve been in from Mark Surman’s house to the World Bank to a Fort on the coast of Lamu (Kenya), I reflect on how Gunner helped large and small rooms of people get to the heart of conversations and ideas. He does it modestly and with such adept skill that you often don’t realize the hand of excellent execution. The results truly highlight the value of participatory sharing for learning and events.

    wall of ideas

    Yesterday I had the honour of participating in an idea charrette at Stanford University. My role as a Board Member of Humanitarian OpenStreetMap was to provide insight into real world data ethics challenges that Crisismappers face. We used this methodology to help a very diverse room get cracking on great ideas. Thanks Lucy and Gunner.

    ******
    Aspiration Tech and the engine room are hosting a Responsible Data Forum. You should go if you are in the SF area. And, if you are looking to join a great team of folks who make a huge difference in many non-profits, do apply for a Communications role at Aspiration.

    (Photos from events: Ushahidi team meeting, Lamu (Kenya) (January 2013) and Data Charrette, Stanford University (January 2014))

    21Jan

    Every interaction is a gift

    When I think of value in Tech 4 good communities or any other community / network, the core value I rest my mind on is: every interaction is a gift. This means every map edit on OpenStreetMap, every commit on github repo, every edit to translation set, every event organized/attended and every voice on a community hangout or mailing list. As community and programme managers, we aim to help people get involved. This is a one by one – very personal connection. This is especially true for those of in the Digital Humanitarian Network (umbrella of communities) or Crisismappers Network and more. These communities exist by the hub and spoke model. Each of us believes (to some degree) that we are incrementally changing the pace of humanitarian aid by connecting and sharing.

    A few years ago (way before I changed up my career and volunteer paths to Tech 4 Good), I became an avid reader of Chris Brogan and his frequent co-writer, Julien Smith. At first it was to learn better marketing skills for my tech job at Tucows Inc., but soon I realized that I had virtually met people who understood the qualities and growth paths of people like us. Trust Agents really highlighted this for me.

    Anyone who has ever gotten a “here’s a link I thought you might like” or “I’d Like to introduce you to x” email from me knows that I live by Chris’s network simple formula:


    Be helpful + meet helpful people + connect really helpful people = potential for future amazingness.

    Chris has a weekly newsletter (selly sell: subscribe for it). It is my Sunday cup of coffee to really consider our craft. This week his post really resonated with me. With his permission, I am quoting the simple formula and some key guidelines. Happy building.

    BUILD A HELPFUL NETWORK

    (Chris Brogan)

    1.) Be open to connecting with anyone. You never know.

    2.) When introducing others, ask first privately if you can make the introduction (lots of times, people introduce me to others that I can’t much help, for instance).

    3.) Upon meeting someone new, think of ways you can help them. I promise this is MUCH more useful than thinking of ways they can help you.

    4.) Set calendar reminders or ANY other method to keep in touch with people on a semi regular basis. Cold networks don’t help.

    5.) Connect great people in your network together. It’s always greater than the sum of the separate parts.

    IMG_1289

    (Photo taken in Venice, Italy by moi)

    Thanks for Sharing, Chris.

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