Software Development

Computers that Think and our Role

What is our role as software developers, research scientists or startup leaders? The very computer software and hardware that we create are changing lives. It is truly inspiring to learn of this advanced computing science of teaching computers. But, what is our role in this? What is the impact of our work on the lives of others? Prasenjit Mitra asked us these very questions during his TedxEducationCity (Doha) talk this past Saturday. Dr. Mitra is a Principal Scientist, Data Analytics at Qatar Computing Research Institute.

As innovators, it is important to consider these factors. Often I write about the positive work and changes that these software innovations deliver. But, this comes with responsibility to create wisely and take care of our neighbours. To that end, last year I hosted a workshop on Data Ethics at Stanford University. As an data advocate and someone who works with human computing/machine language processing, I continue to be contemplate the digital cowboy behaviour which may have negative connotations on the very people we may be intended to support and/or research. As a new staff member at QCRI, it matters that my colleagues really consider our role and try to create within a socially and ethically responsible framework. There is no TedX video yet, so take my word that he was an engaging presenter in a conversation way. Please do review the slides with this in mind. Congratulations, Dr. Mitra.

Computers that Learn, that Write, and that Think: TEDxEducation City 2015 from Prasenjit Mitra

Mindless: How Smart Computers are making Dumber Humans

I literally just finished reading the book, Mindless; How Smart Computers are making Dumber Humans, before attending TedxEducationCity. It provides a wide angle lens into management software (metrics over human conversations) and computational decision-making in various industries. While it is focused on primarily the US economy, the final chapter about China was frightening. While I am a strong advocate of computers and technology for social good, I think that we need to have more conversations about the impact and consequences.

About the book:
“In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management.”

Happy reading!

17Mar

Break into Conversation with MIT and Michael Stonebraker

The Doha knowledge economy mandate means free and frequent access to global technical and entrepreneur leaders. A few weeks ago I attended an event Your Middle East Start-up and heard a compelling talk from Swedish Ambassador, Ewa Polano on how entrepreneurship means fostering innovation. Well, this week, serial entrepreneur Michael Stonebraker will be at the Qatar National Convention Centre to talk about “How to Start a Company in Five (maybe not so) Easy Steps by Michael Stonebraker”.

If you are a local Entrepreneur or curious, the team at Qatar Computing Research Institute would like to invite you to hear Mr. Stonebraker’s talk on Sunday, March 22, 2015. Register here for free.

About Michael Stonebraker: A pioneer of database research and technology for more than 40 years, Mike Stonebraker has founded nine start-ups to commercialize database technologies. In this talk, he discusses his experiences and the steps one needs to take to get a new venture off the ground. He will touch on topics such as intellectual property, incorporation, distribution of ownership, and will also highlight pitfalls to avoid.

Mike is an adjunct professor at the MIT Computer Science and Artificial Intelligence Laboratory, and co-founder and co-director of the Intel Science and Technology Center for Big Data.

*********

MIT and QCRI: Project Overviews

We invite you to join the annual research project review meeting by QCRI and MIT-CSAIL. On Sunday, March 22, 2015, we will dive into the current projects and progress. This special event provides more detailed look at technical innovations from this collaboration. One of the projects includes my Social Computing colleagues: Punya – a easy apps development platform for humanitarians.
Register for free here.

Both events are at the Qatar National Convention Center. See you there!

15Mar

Play Data: Analyzing Gaming Interactions and Behaviour

A sense of play can teach us about interaction and behaviour for online communities. Where can we find a large dataset for this type of research? Well, Jaideep Srivastava, Social Computing Research Director Qatar Computing Research Institute, recently presented results from hours of not playing the Massively Multiplayer Online Games (MMORPGs). Instead, he and colleagues massively played with user data. His analysis of some of the results highlight the need for all communities to really look at the user experience while building mechanisms for mentoring and feedback. For those of us who spend time trying to foster and grow healthy communities, we often turn to metrics. Online communities need to dig into the interaction data. But, that is a topic for another day. Let’s dig in some of the highlights of Jaideep’s work.

Dr. Jaideep Srivastava presented Understanding Social Dynamics Tools & Techniques: Interaction and Behaviour in Massively Multiplayer Online Games (PDF) at the Machine Language and Data Analytics Symposium, an event hosted by the Qatar Computing Research Institute and Boeing (Doha, March 9 – 10 2015). The symposium convened researchers, practitioners, students, and industry experts in the fields of machine learning, data mining, and related areas to present recent advances, to discuss open research questions, and to bridge the gap between data analytics research and industry needs on certain concrete problems.

MMORPGs record every interaction of tens of millions of players. This is a research scientist’s data set dream. How can we understand behaviour and interaction in these games? What can it teach us to build better software? Stronger communities? And, my big takeaway, how can we activate this type of research to better support spaces for other communities like Digital Humanitarians? Why do people stay involved in games and why do they leave?

Dr. Srivastava and team analyzed the relationship between social engagement, trust and player retention. Turns out that we all want a small town online. We want to have a virtual cup of coffee (or tea) with our neighbours. His analysis of Everquest’s community shows that stability and success can potentially be attained by building socialization and being mindful of opportunities to build trust within the game. Plus, he highlights how this interaction and behaviour data proves that community is a profit center. The gaming community shows this with their costs for add-ons and features. Other communities need to think about these lessons as they build great places to do __(fill in the blank)___ together. And, software creators need to think about community and feedback loops as part of their design from the beginning.

How are you analyzing your community data?

Digital Humanitarian and Open Source communities could learn a lot from other global online communities, especially these successful gaming communities. Over the years, I have spoken with software developers and funders about the power of community. Often, I hear: We don’t fund or prioritize community because there is no profit from it. Well, this continues to be a myopic view. If you want results (re: shiny metrics), you need to nurture and invest. While not all communities have access to data stores like these large MMORPGs or access to top notch researchers, we can still learn.

RESOURCES: Jaideep’s slides for Understanding Social Dynamics Tools & Techniques: Interaction and Behaviour in Massively Multiplayer Online Games (PDF) and his paper on Churn Prediction (PDF download)

This is why I am so excited at QCRI to be given the opportunity to collaborate on research and open source software development with a focus on local community engagement. You see, in the middle east, things get done by building strong relationships. (To be honest, I think that this values exist all over the world, but is just sometimes overlooked.) It is my hope that we can build on Dr. Srivastava’s work for our software in QCRI Social Innovation with a focus on Qatar. There is a burgeoning Qatari online community in many social forums. While the Qatari social data sets are not in the millions of users, it is home and we are neighbours.

4Mar

Opportunity Knocks: Maps and Data Jobs

What if your work day involved creating software and programmes that could make a difference? I often refer people to ICT4D Career Network that Wayan Vota and crew curate or Relief Web or Liberation Tech jobs list. [Edit: A friend shared these resources too: Social Enterprise Jobs and ReWork Please share these with your network as they are amazing resources.]

In the past 5 years, there has been a growth in jobs in the technology for change/humanitarian space. I’ve been very fortunate to work with some of these organizations. Truly, the number of consultant and full-time jobs is growing, so if you are ready to join the Tech for Change career track, do keep in touch. People often send me jobs as I network frequently. I really defer to Wayan’s list often, but sometimes groups hire less formally or just need a short-term person.

There are two opportunities that I wanted to give a big shout out.

MicroMappers Consultancy

At Qatar Computing Research Institute, we sometimes hire technical and research consultants via odesk. These are often very short directed items. My colleagues seek your help. You will work on a mapping interface for the MicroMappers project. While you won’t report to me, I work with this team. (code), (context).

Experience in Google Map, Google Map Engine, OSM, OSM plugins, Mapbox, CartoDB, css, html5, jquery, mysql, geotif, geojson
Familiar with push notification technology. e.g. pusher, SNS
Familiar with web optimization
good sense of WEB UI/UX
Should be able to install java spring web application for testing. The application is built with java spring mvc, spring integration, spring bus

If you are keen, please contact Senior Software Engineer, Ji Lucas (jikimlucas AT gmail dot com)
(Note: While we are not hiring full-time developers right now. Please do review our work at QCRI Social Innovation and get in touch if you are interested so that I can share with proper channels when the time is right.)

Datakind is your future

What can I say? I am a big fan of Datakind’s team and strategy. Want to work with top notch data scientists and partners making a difference int he world?They work on real data science with non-profits. Their projects are fantastic because they spend substantial time really digging into the problem set. The one role that I think is super plum is the Director of Global Communities. Community Management and Partnership building is a really niche area. I think it is a fantastic opportunity to support data scientists around the world. Please do get in touch directly with Jake and his team.

(Image credits: Map icon is by Mister Pixel and the Data Scientist icon is by Thibault Geoffroy. CCBY via Noun Project)

23Feb

Getting involved in HFOSS

Humanitarian
FOSS

[Cross-post from Opensource.com: This article is part of the HFOSS column coordinated by Jen Wike Huger. To share your projects and stories about how free and open source software is making the world a better place, contact us at osdc-admin@redhat.com].

Lending a digital hand for humanitarian projects is just a click away. Whether you have five minutes or a few hours, you can make a difference with a variety of HFOSS projects. The level of skills required vary from web search, verification, mapping, translation, training, and open source software development. Along the journey of changing the world, you can meet like minds and hone your skills. The key is to ask yourself: What do I want to do? How can I get started? How can I find the right project and community?

Over the years, Opensource.com has featured a number of articles about HFOSS and digital humanitarianism. We are in an unprecedented time of openness for international governmental organizations (INGOs) and non-governmental organizations (NGOs). Citizens and civil society have a place at the table to affect change via digital humanitarian efforts, often using free and open source software.

This primer provides an overview and touches on some amazing projects.

What can I do?

Many of you already contribute to open source projects, or you arrived at Opensource.com to seek a new adventure. When it comes to HFOSS, remember that you can’t break the Internet by trying. There is an element of seriousness and a sense of “matter” which might deter you. Don’t worry, we have a sense of humor and camaraderie like many open source communities.

Digital humanitarian communities vary in size, structure, and focus. There are well-established groups like Sahana Foundation or Ushahidi, as well as the growing Digital Humanitarian Network. Each of these organizations, and many more digital communities, seek your expertise. Sometimes theses groups have full blown “get involved” programs complete with “community task” labeled GitHub repositories, while others are just getting started.

Each community needs seasoned open source friendly leadership, mentorship, and development. Digital humanitarian communities also have more diverse opportunities to do small to large tasks. You do not need to develop code to contribute, though many of the HFOSS projects count on open source ethos and software development to thrive.

This is a quick cheat sheet to show you how you can get involved in HFOSS. The list is by no means complete, but it gives you an idea of how you can make a difference. Keep in mind that some of the communities require only small bits of time (less than 5 minutes to crowdsource or microtask), whereas others can evolve to larger tasks. And, if you are a serial volunteer like me, you can join a board or become an advisor. There is simply no shortage of opportunity. We, the HFOSS organizers, just need to find ways to make it easier for you to get involved.

11 ways to start with HFOSS

Task	HFOSS community
Learn	AIDR, all the projects
Map	MapAction, Ushahidi, MicroMappers, Sahana, Standby Task Force, Google Crisis Response, Crisismappers, Esri, Mapbox, Humanitarian OpenStreetMap Team, GIS Corps and many more
Data	Statistics without Borders, DataKind many of the listed projects
Technology	Disaster Tech Lab, UAViators, Public Lab, Brck
Tell	all the projects
Share	Humanity Road, Veri.ly, CrisisCommons, Info4Disasters and all the projects
Translate	Translators without Borders, all the projects
Reward	Open Badges
Lead	all the projects
Teach	School of Data, all the above projects
Make	Peace Geeks, Geeks without Bounds, all the projects need open source contributors

Each of these groups provide value insights, software-driven products, and information management to support humanitarians. The drive to participate openly and to have all the details shared openly is compelling. The key question becomes: what if the time I spent volunteering on humanitarian responses and/or software could make a difference in someone’s life?

With the Digital Humanitarian Network providing a direct collaboration avenue, this hypothetical question is becoming a possibility. My colleague at Qatar Computing Research Institute, Patrick Meier, recently published a book, “Digital Humanitarians,” all about the rise of these groups. Now is the time to find ways to better connect our efforts with the larger open source and corporate social responsibility programs. If we are collaborating with the official humanitarian groups, how can we better reinforce our partnerships with our big brothers and sisters in open source?

The big dream

This community builders Infogr.am chart should help community managers to think about programs and strategic planning from the point of view of the contributor. It is focused on the types of tasks that people might want to contribute and the suggested time allotment. In reviewing various HFOSS sites, there is not really an up-to-date master index by skills required or types of projects. The onus is really on new upcoming groups and organizations to tap into the larger open source network. There are many established digital humanitarian organizations that need to be added to this wiki. Finding this site has given me homework. If you have any suggestions, please do edit away.

HFOSS organizers need to make is easier to help people get involved. One recommendation that I have is a simple navigator that asks people what they want to do or what they want to give. The aggregator would then help match them to tasks and communities. Think of it as a global Match.com for giving. We would give love to open source organizations, corporations, nonprofits, community-based organizations, and citizens. Truly, this is all hands on deck to make it possible for anyone and any organization to connect. We could tailor it with the code to help people choose their own adventure based on topic, time, location, and their learning/doing/giving path. Really, we need to dream big more and build it.

To find your way in HFOSS, you might hear a talk, see a tweet, then join a mailing list, participate in a working group, or scan a Wiki/website to drill into the types of tasks and contributions you can offer. What if there was a “Hot or Not” or “Ask not” (Mozilla community code) tool that allowed new contributors to find various HFOSS projects based on the contributor’s interests, time available, and skills? This type of user-driven search tool already exists for odesk and LinkedIn, which has the awesome volunteer.linkedin.com.

Now is the time

Humanitarians are at the table with HFOSS. We have a huge opportunity to give back our knowledge and skills to support people around the world. The World Humanitarian Summit is hosting online and in-person consultations to help the traditional organizations move forward. Many INGOs and NGOs are turning to digital humanitarian, civil society, and software organizations to provide input to affect change. There are amazing innovators like Andrej Verity of UN OCHA calling for open humanitarianism. (See the new Open Humanitarianism website for more details.) Your help on these individual HFOSS projects or the larger goals is needed. All you need to do is take the step and ask yourself: “How can I help?” We will welcome you! Every interaction is a gift.

Beginners to
Open Source

A collection of articles about how to get started in open source.

(Photo note: DHN logos from the Digital Humanitarian Network website.)

6Nov

Crisismappers Pre-Conference Training 2014

Crisismappers are converging in New York City this week for the 6th Annual International Conference of CrisisMapping. The term “crisismapping” is fairly loose as the global community includes diversity in maps, data informatics, humanitarian technology and research. We are a collective of people who use maps, data and technology for humanitarian aid and international development. This year’s theme is: Affected Communities in the Spotlight.

More about ICCM

ICCM continues throughout the weekend. The main event is Friday, November 7, 2014 with keynotes and ignite talks. This will be livestreamed so that you can watch along from home or offices. Join the Crisismappers community to learn and build with us.

#iccmnyc

Follow us on the live stream: bit.ly/iccmnyclive

The ICCM 2014 Agenda

As the ICCM pre-conference training and field trips organizer is it my goal to unite the different disciplines in unique zones to build, learn and share. Our training offering is a community driven effort with 3 tracks: Maps, Knowledge and Mobile/Hardware. Sessions are ongoing all day today.

About Crisismappers:

The International Network of Crisis Mappers (Crisis Mappers Net) is the largest and most active international community of experts, practitioners, policymakers, technologists, researchers, journalists, scholars, hackers and skilled volunteers engaged at the intersection of humanitarian crises, new technology, crowd-sourcing, and crisis mapping. The Crisis Mappers Network was launched at the first International Conference on Crisis Mapping (ICCM) in 2009. As the world’s premier humanitarian technology forum, we engage 7,000+ members in over 160 countries, who are affiliated with over 3,000 different institutions, including more than 400 universities, 50 United Nations agencies & projects, first responders operating in both the civilian and military space, dozens of leading technology companies, several volunteer & technical community networks and global, national, and local humanitarian and disaster response and recovery organizations.

Pre-conference Training

The Maps track including many diverse map software organizations and communities. Sessions include Google (Christiaan Adams), CartoDB (Andy Eschbacher), Mapbox (Matthew Irwin, Aaron Lidman), Ushahidi (Sara-Jayne Terp), HOT/OSM/American Red Cross (Chris Daley, Dale Kunce) and ProPublica (Brian Jacobs sharinig about remote sensing verification).

Research/Knowledge: What is the impact of Crisismapping? What are some ways to monitor and evaluate projects? Which ethical scenarios do we encounter? How can design of a map or data collection tool change the data? Can we use human centered design? What is the current state of research in crisismapping?

There are two sessions in this ½ day Research/Knowlegde track:

1. Open Data for Resilience Initiative (OpenDRI) (John Crowley)
Natural hazards with low frequency can lurk in history’s invisible depths. How do we use open data to help affected communities to map and see these risks? How can open data help governments and donors invest in building resilience in the areas which have the highest impact for affected communities? Learn the tools that the World Bank’s Global Facility for Disaster Reduction and Recovery has built to use Open Data to drive Resilience.

2. Education project in Guatemala tracking mapping needs. (Colette Mazzucelli, NYU) introduces the Pre-Training Session. Kyle Matthews, Senior Deputy Director, Will to Intervene Project, Montreal Institute for Genocide and Human Rights Studies (MIGS), Concordia
University will begin the conversation. Kyle will introduce the Digital Mass Atrocity Prevention (DMAP) Lab at Concordia University as well as the ways in which MIGS Professional Training Programmes on the Prevention of Mass Atrocities have integrated analyses of mapping
technology projects. Cristian Silva, Director, IFIFT, will highlight our experiences in Guatemala participating in the Multidisciplinary Field School: Forensic Investigations. We will then respond to questions from those in attendance. This will be followed by a brainstorming session with NYU GIS Librarian Andrew Battista and NYU Senior Technology Specialist Him Mistry coordinated by Colette Mazzucelli and the ICCM 2014 Team.

Mobile and Hardware

Mobile and Hardware (eg. mobile apps, Google Glass, imagery, satellites, drones etc) are incorporated into many crisismapping projects. Crisismappers are exploring new technologies to collect data and map in the field. This session will highlight tools and techniques.

The following workshops will be provided:

Integrating inclusive technology (Valerie Oliphant, Social Impact Lab)
This workshop will explore the idea of inclusive technologies. What makes a particular technology accessible in a certain place and time? How can implementers assess their operating environment to choose technologies, channels and tools that best fit their needs?

We’ll be looking at how to determine the accessibility and usability of different initiatives for different projects and contexts. Do people own or have access to mobile phones? Do they use SMS? Which mobile networks have coverage? How can SMS empower community workers? We’ll also cover how to map out your project in a simple way that exposes risks and incentives.

PUNYA (Lalana Kagal, Fu-ming Shih, Andrew McKinney and Evan Patton MIT))
We have been working for the last two years in a system that allows anyone to quickly prototype and build mobile applications for crisis mapping and other humanitarian ends. The project name is PUNYA (http://air.csail.mit.edu/punya/), and it is completely free and open source.

Geothings (Kuo-Yu (Slayer) Chuang)
This session will be discussing and testing disaster responding scenarios with ICT tools (SMS).

http://geothings.tw/

Reality Check on Mobile Health (Michelle Hamilton-Page (Ushahidi))
In this workshop we will look at some examples of how health promotion is leveraging mobile – including near field communication, SMS and smartphone apps – to work with communities to build relevant, iterative tools for health. Let’s crowd-source some successes and failures in health and mobile tech and check in with where things are going from the local to the global context.

http://www.ushahidi.com/

ICCM Field Trips

From Balloon Mapping to oil testing kits, Public Lab is leading the way with environmental data collection. How can we have the earth talk to us and how can we collect environmental information around the world? We can build our own sensors and stitch our own maps. This workshop will teach you the skills in an urban setting.

Neighbourhood Resilience Field trip with Green Map: Hurricane Sandy Zone (Wendy Brawer)
Occupy Sandy and local communities built placemaking and infrastructure to communicate and support a community in need. Emergency managers are building programmes to make the region more resilient. How can crisismappers learn from this field experience?

http://www.greenmap.org/greenhouse/en/home

Office of Emergency Management - City of New York (Jim McConnell)New York City has one of the largest urban emergency ops centers. In this field trip, you will learn about their work and how they use crisismapping techniques.

Thank you to all the organizers, sponsors, participants and especially the Black Box Communications team for making this a success.

20Apr

When Birds of a Feather Map Together

[Cross-post from Humanitarian OpenStreetMap team blog.]

All spring we’ve been thinking about how to grow and support the HOT community. We know that we need to improve support to keep up the momentum of the last year while balancing quality great work around the world. At the State of the Map US event, we held a HOT BoF (Birds of Feather) session with over 45 participants. It is a small section of the wider global community, but it gave us a chance to see old friends, meet with partners and potentially engage new mappers.

Our conversations touched on recent activations, how to get involved, types of community members, teaching tools/methods, partnership engagement, working with imagery providers and, of course, UAVs.

How to Get Involved:

Join OSM, visit LearnOSM.org, watch MapGive videos
Join HOT mailing list, IRC
Pick a Task from Task Manager.

HOT’s community is gearing up. We have been doing some deep tissue analysis on how to improve in our HOT community Sprint. We recognize that there several distinct groups within our community who have particular needs that are unique to that group. These core types include connectors/teachers/organizers, mappers (many types), partners/mission supporters, techies, and, lastly, those involved in the business of mapping/data consumers/supporters.

Activations

HOT has been activated many times in the past year with the largest activation Typhoon Haiyan (Philippines). The wider community works with official and unofficial partners to respond such as the American Red Cross, Medecins Sans Frontieres, USAID, HIU, CartONG, and the World Bank’s Global Facility for Disaster Risk Reduction and Recovery. Some session feedback included that HOT needs to get better with a structured owners and workflows for contact while capturing the partners needs.

To improve the quality of data, we need better activation specific training to help compare before and after imagery sets, plus local context guidance. One participant advised that they would like iD (the main editing tool at OpenStreetMap.org) with a swipe function to see the before and after imagery. For remote mapping, there needs to be more training tools to help improve the first edit. But, there needs to be a validation process. While it might be time-consuming, it might be beneficial to have a Tier 1 – 4 process to improve quality checks and provide mentorship. Mentorship is actually already happening, but this would allow us to formally recognize leaders more. Map Roulette might provide a way forward on this to be able to pull out the data that needs a second or third review.

UAVs

From imagery to drones, trying to solve the equation of how to get quality and as close to real-time data was very much on our minds. HOT has received some UAV imagery but has much caution in getting involved in UAV data collection as… there are problems with getting clearance for airspace, and technical work to patch together a mosaic for tracing. Add to this the complexities of liability issues and the risk to volunteers on the ground who could be accused of espionage (as has happened to other humanitarian volunteers). The level of resolution is an issue. We are currently looking at buildings and infrastructure – but there’s a lot more to look at that have : what if UVA derived detailed imagery was made available? What scenes would be made public to all parties? Who would be making vulnerable? What about all the privacy and security issues? What about the safety of the vulnerable should a drone be tampered with or crash.

The Sexy, Unsexy stuff

In terms of documentation, just like the wider Humanitarian field, HOT needs to build a research environment to create case studies from end to end. These need to include items like how to make something repeatable. HOT also needs a research arm to help tell the stories and analyze the progress to help guide any changes.

HOT needs are project managers for the tools and products that we produce within the community. All of our products needs to be translated and up to date. These folks are most welcome to join the Technical Working Group.

The Sexy, Unsexy stuff

Some of the unsexy things (thanks Robert Banick for coining it) that are needed are: documentation, policy, health and safety and more. Our friends and members from the Red Cross advised that we publish internships and volunteer roles on our website to a wider outreach. We have many mappers in our network, now it is time to grow the support areas.

Building Map Literacy, One Edit at a Time

One the other end, Map literacy is hard to do in an emergency. Proactive map projects like HOT Indonesia show that this type of knowledge sharing and capacity building is much more effective done in advance. The same methods apply for our Humanitarian organization partners. As we working more pre-disaster, we’ll have better data about the risks – the balance of working on basemapping vs. damage assessment will shift and this will change the game.

One day we’d like to have all the active community participants and Board members in the same room. Until then, we are very lucky to HOTties meet and share. HOT’s community is just a small corner of the wider OpenStreetMap community. We are fortunate to have opportunities to meet. Thanks to the HOT BoF participants and State of the Map US for giving us a place to connect.

Some Resources

Authors: Heather Leson and Mita Williams

Images are in the Public Domain via the Noun Project

9Apr

Toolkits Sprouting up

Toolkits are important for any project, but should be embedded into software or on a usable website. The other day I was shopping for personal business cards, so I hopped onto Moo Cards. As any software developer or community manager knows, you are always “on” when it comes to great work. What do you see in other products, communities and programmes that you can learn from and potentially grow your own projects better. Moo Cards really inspired me by taking a process and making it user-friendly and fun. Simplicity at its best.

I’ve created, reviewed and advised a number of toolkit projects. While at Ushahidi, we helped take the important toolkit research and embed it into the design for the next Ushahidi version. End users can and should contribute to and ever change software to serve their purposes. We took the Ushahidi toolkits and remixed them for the Kenyan elections using Atlassian Confluence wiki software. This way the documents can be more sustainable and remixable.

Toolkits everywhere

Lately, it seems that every ICT or social technology programme is booting up a toolkit project. Why? Well, there are gaps in process, gaps in software and, most of all, big opportunities to learn and share. I like to think of toolkits as the new handbook, but often well-written in clear language that is easily translatable across domains of knowledge. We are in a toolkit frenzy. Even I’ve even written before about the Community Manager toolkit.

I think that we have a lot to learn about building toolkits that have the following attributes:

Easy to use
Translatable/Localize ready
Remixable (on github or a wiki)
Plain, Clear and concise text (eg. web copyediting)
Easy to learn
Delivers to many audience levels across domains (eg. types of users from different fields)

The next time I am building a toolkit, I am going to use the Moo Cards Test. If it can address those elements, but still serve the end goal, then great. It is hard to serve so many masters and audiences. Given some of the core missions of development or technology for good toolkits, it is worth the effort to communicate right.

Recent Toolkits

There seems to be a launchfest around new toolkits lately. It is super exciting to review them. From open data to open development to evidence-based research to building better social innovation, these projects have you covered. The best part is that all the projects are open for feedback and continue to improve based on community input.

DiyToolkit by Nesta – designed for development practitioners to invent, adopt or adapt ideas that can deliver better results.
Open Data for Resilience Field Guide (Global Facility for Disaster Reduction and Recovery)
Info Activism shares best practices in Evidence Based Research and activism (Tactical Tech)
Guide to Safer Journalism from Internews
Open Development Toolkit (School of Data) (Disclosure: my Open Knowledge colleague is working on this project)

Happy learning and doing.

(Photo: Tulips from my garden (last year and soon to be this year.))

3Feb

Currency of Change

What is the currency of change? What can coders (consumers) do with IATI data? How can suppliers deliver the data sets? Last week I had the honour of participating in the Open Data for Development Codeathon and the International Aid Transparency Initiative – Technical Advisory Group meetings. IATI’s goal is to make information about aid spending easier to access, use and understand. It was great that these events were back-to-back to push a big picture view.

My big takeaways included similar themes that I have learned on my open source journey:

You can talk about open data [insert tech or OS project] all you want, but if you don’t have an interactive community (including mentorship programmes), an education strategy, engagement/feedback loops plan, translation/localization plan and a process for people to learn how to contribute, then you build a double-edged barrier: barrier to entry and barrier for impact/contributor outputs.

About the Open Data in Development Codeathon

At the Codathon close, Mark Surman, Executive Director of Mozilla Foundation, gave us a call to action to make the web. Well, in order to create a world of data makers, I think we should run aid and development processes through this mindset. What is the currency of change? I hear many people talking about theory of change and impact, but I’d like to add ‘currency’. This is not only about money, this is about using the best brainpower and best energy sources to solve real world problems in smart ways. I think if we heed Mark’s call to action with a “YES, AND”, then we can rethink how we approach complex change. Every single industry is suffering from the same issue – how to deal with the influx of supply/demand in information? We need to change how we approach the problem. Combined events like these give a window into tackling problems in a new format. It is not about the next greatest app, but more about ‘how can we learn from the Webmakers?’, and build with each other in our respective fields/networks.

Ease of Delivery

The IATI community / network is very passionate about moving the ball forward on releasing data. During the sessions, it was clear that the attendees see some gaps and are already working to fill them. The new IATI website is setup to grow with a Community component. The feedback from each of the sessions was distilled by the IATI – TAG and Civil Society Guidance groups to share with the IATI Secretariat.

In the Open Data in Development, Impact of Open Data in Developing Countries and CSO Guidance sessions, we discussed some key items about sharing, learning and using IATI data. Farai Matsika, with International HIV/Aids Alliance, was particularly poignant reminding #IATI CSO purpose – we need to share data with those we serve.

One of the biggest themes was data ethics. As we rush to ask NGOs and CSOs to release data, what are some of the data pitfalls? Anahi Ayala Iaccuci, Internews, and Linda Raftree, Plan International USA, both reminded participants that data needs to be anonymized and protect those at risk. Ms. Iaccuci asked that we consider the complex nature of sharing both sides of the open data story – successes and failures. As well, she advised: don’t create trust, but think about who are people trusting. Turning this model around is key to rethinking assumptions. I would add to her point: Trust and sharing are currency and will to add to the success measures of IATI. If people don’t trust the IATI data, they won’t share and use it.

Anne Crowe of Privacy International frequently asked attendees to consider the ramifications of opening data. It is clear that the IATI Tag does not curate the data that NGOS and CSOs share. Thus, it falls on each of these organizations to learn how to be data makers in order to contribute data to IATI. Perhaps organizations need a lead educator and curator to ensure that the future success of the IATI process, including quality data.

I think that the School of Data and the Partnership for Open Data have a huge part to play in with IATI. My colleague, Zara Rahman is collecting user feedback for the Open Development Toolkit and Katelyn Rogers is leading the Open Development mailing list. We collectively want to help people become datamakers and consumers to effectively achieve their development goals using open data. This also means also tackling the ongoing questions about data quality and data ethics.

Here are some additional resources shared during the IATI meetings.

11Jan

Open Badges in a Crisis

Recruit, Track, Assign, and Give thanks. These are volunteer management steps in the digital age. Many organizations are looking at ways to train, incorporate and support digital skilled people in their workflows. The Crisismappers Community and the Digital Humanitarian Network (DHN) highlight the convergence of new technology/smart design like open badges, digital community networks and making. How do we get the next 10, 000 participants in a community? How do we manage the surge of new digital humanitarians and make it a valuable experience?

At Mozilla Drumbeat in 2010 (precursor to Mozfest), I joined the first ever Open Badges hackteam. We spent the weekend talking and building around the idea of credentials. Fast forward 4 years, I joined a Mozfest team in the Emergency Hack Lab. We brainstormed on a technical workflow for badging using the scenario of Hurricane Sandy.

Cracking crowdsource or brainsourcing has been a mighty task that many are working on. We as organizers know that anyone who wishes to get involved is a gift for community. We know that there are small asks and big tasks for engagement. Tackling digital knowledge skills with surge support can be a full-time job during an emergency. We all have networks and there are a number of strong community groups or NGOs that are building better methods to train and support digital humanitarians. Last year I lead a digital community mapping effort called Uchaguzi for the Kenya Elections. The Ushahidi designer, Jepchumba, created badges for all the participants to use. This was to build solidarity and give thanks. Crowdcrafting (micromappers) was used during the Typhoon Haiyan (Yolanda). I wrote a bit about ‘hacking’ during the Typhoon response mainly due to the sheer volume of emails and conversations.

Building Use Cases

We could use Open Badges for UN OCHA/Noun Project icons (emergency standard) Digital Humanitarians and emergency wayfinding. Earlier this week I pitched it on our Emergency Hack Lab call, including our partners at Geeks without Bounds.

Humanitarian OpenStreetMap and Open Badges

Digital humanitarians need to build trust and get thanks. Open Badges across the various communities enables standards but also gives recognition and thanks. The DHN really helps digital volunteers join specific skillset groups. The ideal is that the volunteer engagement occurs via these individual organizations. DHN exists to connect people to real actionable tasks to solve real world problems.

Example:
The Humanitarian OpenStreetMap had over 1600 mappers do over 3 million edits for the Typhoon Response. We are part of DHN. With the help of Imagery to the Crowd and many other partners, the community received imagery which was added to the Task Manager. The task manager organizes the imagery into tiles and helps digital mappers coordinate. They sign in with their OSM account.

How easy would it be to add an HOT OSM Badge into this process? There are two core goals with this concept: credentials and thanks. HOT participants could use these for their social media or linked in profiles. Or, Open Badges could be used on the Task Manager or OSM Wiki. As a HOT board member, I continue to think about how to help thank the virtual, global community. Open Badges allows us potentially solve a gap.

Learn more Haiyan response from my fellow HOT OSM Board member, Harry Wood. (podcast)

Murmur + Wayfinding:(SMS solutions)

Ever since Hurricane Sandy I have been thinking about the power of Wayfinding during an emergency and how to connect and map community responders. Jess Klein, Creative lead of Open Badges has been a big inspiration on this journey. As well, Daniel Latorre of Wise City worked with Occupy Sandy communities to design and sign.

It struck me that Murmur plus Wayfinding plus Open Badges might be a way to connect those amazing ‘first responders’. While they may not be associated with formal organizations or NGOs, there are some community responders who make a huge difference in the field. Jess has written about this importance in response to Hurricane Sandy.

[murmur] is a documentary oral history project that records stories and memories told about specific geographic locations. We collect and make accessible people’s personal histories and anecdotes about the places in their neighborhoods that are important to them.

Around Toronto there are Murmur signs. You call the number on the sign and you get a poem or story about the space or area. It is sheer magic in community and public spaces. Well, if Wayfinding is amazing to help people design and coordinate and Open Badges assigns and gives thanks, why not add an SMS number to sign up to volunteer, get SMS tasks and plus, a Badge. This idea about SMS task management is not new, but is missing is the pieces of thanks with Open badges.

Example: A Wayfinding sign is designed using the UN OCHA/Noun Project Label, but also includes and SMS number. This SMS number ties to the volunteer management choice of the community plus Open Badges. The NGO could use any number of SMS apps to help manage the volunteers and link them to an Open Badge process. Some examples include Frontline SMS, Medic (sim apps), Swara (Interactive Voice Response tool) or many others. The goal here would be to recognize mobile plus open badges as the way forward, especially in the majority of the world.

This idea needs more work, but you get the picture. The power of Open Badges during a Crisis is full of thanks.

****

There is much more thinking and hacking to happen, but it is an exciting journey.

Join the next Open Badges call

Page 3 of 5«1 234 5 »