open data

18Sep

Infusing Ethics into Data Projects

Education, assistance and enforcement are needed to build better, ethically balanced data-driven projects. The Ethics of Data workshop on the Data lifecycle discussed ethical scenarios and key aspects of a data-driven project. This lead to many sticky notes and attempts to create the big asks and some outputs. The participants came from many different disciplines, which helped us quality check and inform our review.

Our group together created 3 asks for further review:

  • Resources: This should be a center online for people and NGOs to share and find guides on building ethical data driven projects.
  • Tool/Template: There should be a data risk/benefits/costs template as part of every grant application to build better ethical projects from front to back.
  • Review: Could there be a non-profit assistance group that provides free, consultation on ethical questions? How would they enforce standards? Could it be like a review board for research projects?
  • Milestones for an Ethical Data Project:

    We created over 100 ideas and grouped them into categories as milestones. There should be checklists for each milestone including key questions for the team. While the EoD team started on the mini-ethical checklists, this really needs more iteration. We also highlighted some milestones that are often overlooked or underfunded such as: a data collection checklist, pilot, quality control, verification, documentation, secondary use and impact/monitoring & evaluation. One other observation in our conversations was proper project management skills to scope many of the ethical minefields in advance of the project pilot.

    Key milestones on the Data Drive project

    *****
    Without trying to influence the room, the key project milestones resemble the toolkits we created at Ushahidi. Toolkits, including the Ushahidi one, do need to include more ethical statements/checklists to improve the success of building better projects. But, toolkits are only as useful as those who use and enforce them.

    Infuse with Ethical Checklists

    We gifted the Responsible Data Forum with a list of 70 questions, terms and ideas for the key milestones. If all the various milestones of a data-driven project are infused with ethical questions, checklists, and recommendations, this resource would be incredibly useful. Participants suggested that the checklists start with very generic items, but be broken out into topical domain recommendations/checklist items. This is to ensure adoption and remix in diverse fields from human rights to health to science. Some of the questions that really drove conversations included:
    Data analysis: What do you do when your data analysis provides negative results (from your hypothesis)? Quality Control: Can the data be re-identified? Resourcing: Who can collect the data and why? Secondary data: What is the time horizon on the data and future use criteria?

    Key Questions from the Ethical Checklist

    Ethics of Data – Resource Center / Review Board:

    One of the outputs of our first day of brainstorming was the need to have an Ethical Resource and Review Board. The team split off to debate the pros and cons of this idea. They even determined some of the needed services such as legal referral.
    Ethics of Data Review board

    More resources:

    The EofD team recreated a list of additional Ethics reading. It might keep you up all night with worry, but better to be ‘in the know’.

    As well, here is a compilation on Domain-­specific digital ethics, practices, and conventions. The one that really opened my mind was the Bellagio Framework: “Big Data, Communities and Ethical Resilience: A Framework for Action.” They provided criteria to consider: Governance, Place, Socio-Cultural Context, Science, and Technology.

    Thank you

    Thanks to our hosts at Stanford Center for Philanthropy and Civil Society (Kim Meredith, Lucy Bernholz, Rob Reich and Sam Spiewak) for making the Ethics of Data event possible. Thanks to my co-host Patrick Vinck of Harvard Humanitarian Initiative for great conversations. As always, Aspiration (Gunner and Misty) supported us with facilitation that inspired a collaborative and productive event for all. And, lastly, thank you to all the participants for being so thoughtful and inspiring teachers as we all trundle down this journey to bring better decision-making to all of our work.

    (Note: It is my hope that we can infuse HOT with some of this work and trial some ideas in our work. I’ll be sharing it with my fellow Board members and the HOT Community.)

15Sep

Data Cycling: From Choices to Consent

Stanford University has convened the Ethics of Data conference this week bringing leaders from industry, humanitarian, research and civil society together to discuss and build plans for data ethics in all our work. I’m participating by co-leading a workshop on the redefining the Data Lifecycle with my colleague, Patrick Vinck of Harvard Humanitarian Initiative.

Humanitarian OpenStreetMap Team

The Humanitarian OpenStreetMap Team and the wider Crisismappers community are discussing and using drones and satellites to capture imagery of land changes, displaced camps and post-disaster areas. Some of the topics we are discussing within these communities include how to include local NGOs and the government. In times of crisis, humanitarians and technologists are moving very fast. We need to have more guidance, research and best practices. At the Ethics of Data event, we will use HOT as an example data project in our conversations.

The HOT community is incredibly committed to helping humanitarians and affected communities with maps. We are frequency discussing how and what types of aerial imagery be shared. What kind of training do we provide for review and use of aerial imagery? What happens to the data after the emergency? What kind of ethical code should we provide for all Digital Humanitarians? As HOT builds Open Aerial Map and groups like the UAViators come to existence, we need to consider data education and use beyond text and include video, photos and drone/satellite imagery. In the US, Mapbox is educating use of drones by creating a map of where not to fly. This work is moving faster than the research. It is my hope from the Ethics of Data event that I will be able to convene conversations within HOT to determine our next steps. Keeping in mind that every humanitarian situation is different as are the jurisdictions in which global, local and remote contributors participate.

What about the Data Pipeline?

Data Storytelling via Infogr.am

Data Storytelling Lifecycle via Infogr.am

All around the world journalists, civil society groups and governments are working on open data projects. HOT is just one of many projects aimed at using open data to affect change. Determining the new data pipeline could be informed by HOT’s experiences. In the past year, I have been at countless events where people talk about the importance of open data, the importance of the data pipeline and the impact of data storytelling. I also believe that data needs to be open, when appropriate. But, I am wary about preaching about open data without including a clear ethical compass. One of the main reasons that data is not open is that people do not trust how the data will be used. And, frankly, it is very unclear what constitutes a clean dataset. Over the past years, I have worked with Geeks without Bounds, Ushahidi and Data Science for Social Good to try and solve this challenge with checklists or tools. Every dataset begets new questions. All of our work needs to be infused with questions about data accuracy and data ethics. It is misplaced as an afterthought.

Processing the Data Pipeline

This is a Data pipeline via OKFN:
Data processing pipeline (OKFN)

We need to create communities and tools with the data ethics checklists embedded into every aspect of projects from inception to funding to creation to education to analysis and to impact assessments. I’m truly looking forward to rethinking data project lifecycles and sharing the outputs with various communities to discover and remix together.

How would you rebuild the Data Lifecycle?

(Thanks to Nika Aleksejeva from Infogr.am for the Data Storytelling diagram.)

15Jun

Batman, Foodies, Fashion + CrisisMaps at Next Day Better

Building a common good unites us. This Thursday I’m participating in Next Day Better in Toronto. This is such a special event combining fun, food, art and technology to inspire people to make the Next Day Better. I’ll share the story of Crisismappers highlighting the Humanitarian OpenStreetMap Team response in the Philippines.

How will I make the Next Day Better?

I help people get more involved in their world. One example is supporting an open community-driven digital humanitarian response.

“We are a culture platform that builds and activates diaspora communities to create a better future. We believe that diasporas like the Philippines global community are hubs and inspirations for social innovation, incredible design, and world changing ideas. We bring these doers and change makers together to share their stories and make the next day better.”

nextdaybetter

Tickets are only $20.00 with amazing talks and food! Please join us.

Help Share about Next Day Better

Facebook updates:

We’re partnering with social innovation group @NextDayBetter to celebrate their launch in Toronto on June 19. It will be a night of inspired talks from changemakers – the #Philippines is ready for open-source mapping! If you’re in Toronto, RSVP here.

Amazing things are happening June 19 – board member/idea hacker Heather Leson will be @NextDayBetter’s launch in Toronto as they bring big-idea thinkers, amazing work doers and changemakers together. Get your tickets here.

Tweets:

We’re partnering w/ @NextDayBetter for their launch in #Toronto 6/19! Learn more: http://www.bit.ly/NextDayBetterTOR

The #Philippines is ready. Join us @NextDayBetter Toronto launch | 6/19 7pm | RSVP http://www.bit.ly/NextDayBetterTOR

About NextDayBetter

NextDayBetter is a platform that spreads ideas and actions that make the next day better. Ideas and actions are Philippines-flavored and rooted in design, entrepreneurship and innovation.

We invite innovators entrepreneurs, designers, do gooders — both Filipino and Non-Filipino—to share their stories about creating a better future.

Visit www.nextdaybetter.com for more information.

I found out about the Next Day Better group after engaging with folks around Hacking PH: focused on rebuilding a resilient Philippines. They really inspired me with their approach to building community locally and globally.

How will you make the Next Day Better?

8Jun

Mesh in the Open

Mesh is Canada’s premier digital conference about what is next in business, media, marketing and society. The diverse participants always inspire. This year was no exception from Neil Harbisson’s cyborg activist to Mark Little on telling stories better with Storyful my brain is still spinning from the eclectic conversations.

This year I had the honour of running a workshop with Gabe Sawhney about Open Data, Civic Tech and Hacking for Good. We made our session fairly interactive with some slides to frame questions and then 5 breakout groups to talk about everything from technology in the upcoming Toronto elections or building a civic hack lab in the city. Each group had 30 minutes to talk amongst themselves and then provide report-backs. Thanks to the MESH team for inviting us to hack the conference process and bring our civic engagement spin to the event.


15May

Matter @ Go Open Data

Matter. Every morning we wake up and do things that matter. All of us have different versions or reasons behind “matter“. Some of us work because it provides fuel to things that matter to us like family, savings, neighbourhoods, future, or another cup of coffee. Some of us are very lucky to work on items close to our own values.

Lately I’ve been thinking more and more about how to get to the next 20000 or 2 million people who think that Open Government and Open Data Matters. Well, it strikes me that we are focusing on “matter” from the wrong direction. We are caught up in the conversations and techniques (portals, datasets). While these are very important, I think that miss the true opportunity to really talk with our neighbours. Today I am going to cite some global and local examples to highlight how we can possibly get to “matter more”.

The full Go Open Data:

A Build a Data Community Model

In the community management field, we create community playbooks. These are strategies and common methodologies to support our agendas. Here are 24 things that you can do to build community by various levels of engagement from just a little bit to more of a byte to a full meal deal experience. Your community members really lead programming to guide you in your tailored choices. I’ve hacked together a data community playbook model with Doug Belshaw & Mozilla’s Web Literacy matrix to share some ideas on how we can build global communities. Let’s keep remixing. Every community is unique, but these are some thoughts on how to build openly.

Note: This is an interactive chart. Simply role your cursor over the columns to see more data.

(on Infogram)

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My full speaker notes

Here is a rough edit of my speaker notes and all the associated resources:

Slide 1: Matter
Matter.

Every morning we wake up and do things that matter. All of us have different versions or reasons behind matter. Some of us work because it provides fuel to things that matter to us like family, savings, neighbourhoods, future, or another cup of coffee. Some of us are very lucky to work on items close to our own values. This is a big responsibility. Not every citizen has this privilege.

Lately I’ve been thinking more and more about how to get to the next 20000 or 2 million people who think that Open Government and Open Data Matters. Well, it strikes me that we are focusing on “matter” from the wrong direction. We are caught up in the conversations and techniques (Portals, datasets) that miss the true opportunity to really talk with our neighbours. Today I am going to cite some global and local examples to highlight how we could potentially “matter more”.

(Event: Go Open Data)

Slide 2: Leaders, Teachers, Methods, Capacity Building, Core Processes.

As a crisis mapper, we tend to seek data and information like a high speed train of contributors and information. Some of the things we’ve learned are directly applicable to what the good folks in Ontario and Canada are trying to do.

Two stories:
Navigators: Humanitarian OpenStreetMap team and wider OSM community responded to the Typhoon Haiyan in the Philippines. Pierre Beland of QC (Canada) with Andrew Buck (US) worked very closely with Maning Sambale (Philippines) to remap the affected areas. These maps were then used by the American Red Cross, UN OCHA and MSF for logistics and response. How? Map Capacity, global outreach, Consumers (people who need the data) and tools like Task Manager to make it easy to share. It was an amazing effort. I had the opportunity to participate and host events in London, UK and Nairobi, Kenya. This was partially successful due to matchmaking by navigators who acted as map mentors with new mappers. We also asked some tough questions about satellite imagery, licenses and should we use drone imagery. Drones for data collection is a hard topic. The privacy issues and data integrity were also hot discussions. We don’t have the answers but we all need to ask questions about privacy and possibilities. We should be asking these hard data questions now for our province and country.

Teaching Data Skills/Data Literacy: A data portal is not an end in itself, we need to unlock it. The Govt of the Philippines and the World Bank are working with the School of Data. My colleague is in the Philippines right now working with them on these data issues. School of Data has free courses online. Take them, remix them. They belong to everyone who needs data and data skills.


Resources:

  • schoolofdata.org
  • hotopenstreetmap.org
  • http://tasks.hotosm.org/
  • http://wiki.openstreetmap.org/wiki/Typhoon_Haiyan
  • http://data.gov.ph/
  • http://americanredcross.github.io/OSM-Assessment/
  • American Red Cross and HOT member Dale Kunce presents on the Impact of HOT – http://vimeo.com/91926804

Slide 3: Feelings and We are all data providers/collectors

At the OpenGovernment Partnership meetings in London UK last year, I had an “Ahh moment”. Chuks from Reclaim Naija ( a Nigerian community based organization) questioned the IATI speaker about “success” for budget data. He said “We won’t trust the budget data unless we are involved in the process.” While participatory budgeting is on its way in Canada, what really struck me about this statement was “Feelings.”

While we mosey down the Open Data is great parade, we need to talk about and deal with feelings about open data.

This brings up key questions – Do Ontarians trust their governments? Are we comfortable with the process?

Data collection and sharing is not about just the government. It is about citizens too. As we participate, we should collect datasets to compare and hold our governments and ourselves accountable. We should not wait for our government or big businesses to do this for us. This is our neighbourhood, our country too.

Resources:

  • http://reclaimnaija.net/
  • http://communitylifeproject.org/
  • http://africacenter.org/wp-content/uploads/2013/10/ARP5-Africas-Information-Revolution1.pdf
  • http://textontechs.com/2013/11/data-soup-ingredients-feelings-methods-and-next-steps/

4. Navigation: Are we reaching people? Businesses? How will we incorporate new technology?
I worry often that as we focus on Open Data for municipalities and what we ‘those in the know’ want from Open Data. How can we focus on what matters to people? I think we need to change this conversation.

How will sensor data be used in the next 10 years?
A friend of mine is interested in water quality and sensors. He would like to implement this in northern towns because what really matters is Water. What can we do with open data, sensors, programming and community engagement in Northern Ontario? How can we apply the elements I mentioned from Typhoon Haiyan or Reclaim Naija, but for Ontario?

All of this goes back to: Who are we involving in this conversation and why? Are we asking the right questions? And, do our NGOs, Civil society and neighbours have the skills they need to use open data for their work. The answer is – not yet.

Paul Baines is leading a project across Southern Ontario about water tracking and sustainability programming. The purpose of this participatory map is to give people a shared space to mark, explore, and dialogue about a Great Lakes Commons.
Paul needs data skills and some datasets – in terms of open data for the Commons Map – He needs:

- bottled water permits for all political jurisdictions surrounding the great lakes
- city, provincial, and federal parks
- crown, shared, and private land ownership
- watershed boundaries for all jurisdictions
- native reserves in the USA parts of the great lakes
- public hiking/biking trails for the Great Lakes
- solar and wind energy locations
- organic farms locations

We’ll hold a workshop to support his project in the coming months. But who else out needs these skills? Who is navigating all these organizations and businesses from ‘yeah, open data’ to ‘how you make it work for you’. While I am not talking about hand-holding the talent, I am saying that this gap is not going away. I’m excited about the Ontario government’s and the various city governments for their commitment to open data. Maybe we need a Service Ontario approach to Open Data. In the meantime, I have hope for people like CODI – Canadian Open Data Institute and MARsDD, Center for Social Innovation and others to make it possible. We need a civil society and neighbourhood action plan. Well, beyond what the government can do.

Recently I was speaking with a Toronto businessman about Open Data. He said: “What I really want is infrastructure data to make decisions about my business.” (Specifically he wants access to public data, like conduit and pole data.) He said that the cost to get that was very very high. I have true hope that this programme and our conversations today will help Open Data matter for him and the 100 or so people that he employs.

Resources

  • http://www.ctvnews.ca/canada/kashechewan-residents-evacuated-over-flood-fears-1.1818986
  • http://myeinsteinjob.blogspot.ca/
  • http://myeinsteinjob.blogspot.ca/2014/04/open-government-tour-2014.html
  • http://tctrail.ca/explore-the-trail/
  • http://nationalmap.gov/index.html
  • http://greatlakescommonsmap.org/

Slide 5: Are we asking the right questions?

The new Government of Ontario site is great start. You are asking for input. But – Point blank – are we asking the right questions to make open data and open government matter to most Ontarian…not just those in the “know” or “those online” or those in “niche circles”. Open Data is also really about citizen engagement and citizen data collection. This will help it be more sustainable and with a richer impact.

We need to go outside and get uncomfortable. In a few months, why not have an Open Government Kashachewan session? How can we use open data to help our neighbours who live in rural Ontario? How can we use open data to help emergency managers? These are highly complex questions that deserve our attention. Otherwise, our work is in vain and tailored for a niche audience. I think the best programmes using technology and intellect are those based on the practice of being a good neighbour. I am not saying that Open Data can solve wicked problems, but it should be part of the toolkits.

“Report author James Anaya, the UN special rapporteur on the rights of indigenous peoples, said there appears to be a high level of distrust among aboriginals in Canada toward the federal and provincial governments.”

Resources:

  • http://www.ctvnews.ca/canada/kashechewan-residents-evacuated-over-flood-fears-1.1818986#ixzz31caBbOlh“
  • http://www.ontario.ca/government/government-ontario-open-data

Slide 6: Community Playbook: Here are 24 things that could help build your community.
Go outside, remix community play books by audiences, and ask the right questions. We need consider Tim Horton’s, Community Centers and Churches as access points to Open Government and Open Data. This is why I am excited about Richard Pietro’s OpenGov Tour across Canada or the work of Marsdd or CODI. We need more creative ways to listen and create value. Maybe we should partner with bands and artists more. How would they tell this story that is currently policy laden. We don’t know another latest, greatest ‘in python not php’ transportation app. We need to dream a bit bigger and listen, really listen to what else might matter to our neighbours.

During Open Data Day, the community in Buenos Aires went outside and made a mural. What are other creative ways that we can reach people?

Coffee chats should be around community engagement and playbooks. What are the steps by audience tip and each of the associated programs behind this?

Next steps: Here are 24 tactics and programmes that could help. By all means, remix these. Please share back your community building tactics.

https://infogr.am/build-your-community?src=web

To sum – There is a global community using citizen created data and building participatory data programmes. Just ask and you might find others who are using open data for a widerange of topics that matter.

Resources:

  • http://dougbelshaw.com/blog/2013/04/02/web-literacy-standard-a-modest-proposal-weblitstd/
  • https://wiki.mozilla.org/Learning/WebLiteracyStandard
  • http://www.communityroundtable.com/research/community-maturity-model/
  • http://www.communityroundtable.com/research/the-state-of-community-management/the-state-of-community-management-2013/
  • http://www.communityroundtable.com/research/state-of-community-management-2014/
  • 12May

    May Days are here!

    School of Data

    May is big month for events on all things open and technology. I’m participating in a number of events wearing a number of hats: School of Data, Humanitarian OpenStreetMap Team and the Crisismappers Network. Most of these are in Toronto and some are free. Hope to see you there!

    GO Open Data (May 15, 2014)
    What an honour it is to participate again in the 2nd annual Go Open Data event. This year I will be keynoting about Challenges and Next Steps for Open Data. Rest assured I’ll give some global and local examples from python scraping to feelings. There are some spots still open for the event. Hope you can join it! (There is a $25.00 cost.)

    ICT4D Toronto Drinks (May 20, 2014)
    Having attended ICT4D drinks in London (UK) and Washington (DC), I know in advance the mix of great folks. I’d like to see this as a regular event in Toronto. This is a free night to talk with like minds using Tech for Good around the world. Register here!

    1st Toronto Tech Salon: How Can Technology Improve International Development? (May 21, 2014)
    Tech Salons are a way to have a deeper discussion about topics. The model is much more interactive. One of the questions that is sure to stir up some great debates:
    “And are we actually imposing Western values and suppressing local businesses with extractive electronic tools no better than colonial powers of the past?”

    This is an invite-only event, but I think there are spots still open. I love that some of the participants are focused on mobile and development. To register, click here.

    Subtle Technologies (May 24, 2014)
    I’ll be joining Stephen Kovats’ Subtle Technology session: Critical State Making: Applying Open Culture in Post-Conflict Development. Crisismappers and the Humanitarian OpenStreetMap team are using open technology to support humanitarian efforts. Using some of the recent examples from Sudan, Mali, and Guinea, we will talk about the complexities of building capacity with local leaders, local context and local language. It is always a delicate balance. (This

    MESH – Open Data Brainstorming Workshop (May 27, 2014)
    At MESH, I will be co-hosting an interactive session about Civic Tech and Open Data at MESH. We will be stirring up conversations and creating a snapshot of what MESHies think about Open Data and Civic Tech.
    (There is a cost to register for this event.)

    IEEE: International Humanitarian Technology Conference (June 1, 2014)
    With fellow Hotties (community members of Humanitarian OpenStreetMap Team), we will be hosting a HOT workshop all about how technology and HOT’s processes have had an impact. We will give a walk-through about recent HOT activities including the Philippines response as well as do some hands-on mapping to show some of the technology we use. Our goal is to better connect with the IEEE community of expertise. (This is a paid event in Montreal.)

    Truly it is a pleasure to have a full month of sharing and making by hosting, keynoting or participating in all these activities. Now, off to prepare. See some of you soon.

    (Photo: School of Data expedition in Geneva (September 2013))

    20Apr

    When Birds of a Feather Map Together

    [Cross-post from Humanitarian OpenStreetMap team blog.]

    All spring we’ve been thinking about how to grow and support the HOT community. We know that we need to improve support to keep up the momentum of the last year while balancing quality great work around the world. At the State of the Map US event, we held a HOT BoF (Birds of Feather) session with over 45 participants. It is a small section of the wider global community, but it gave us a chance to see old friends, meet with partners and potentially engage new mappers.

    Our conversations touched on recent activations, how to get involved, types of community members, teaching tools/methods, partnership engagement, working with imagery providers and, of course, UAVs.

    How to Get Involved:

    1. Join OSM, visit LearnOSM.org, watch MapGive videos
    2. Join HOT mailing list, IRC
    3. Pick a Task from Task Manager.

    HOT’s community is gearing up. We have been doing some deep tissue analysis on how to improve in our HOT community Sprint.  We recognize that there several distinct groups within our community who have particular needs that are unique to that group. These core types include connectors/teachers/organizers, mappers (many types), partners/mission supporters, techies, and, lastly, those involved in the business of mapping/data consumers/supporters.

    map head

    Activations

    HOT has been activated many times in the past year with the largest activation Typhoon Haiyan (Philippines). The wider community works with official and unofficial partners to respond such as the American Red Cross, Medecins Sans Frontieres, USAID, HIU, CartONG, and the World Bank’s Global Facility for Disaster Risk Reduction and Recovery. Some session feedback included that HOT needs to get better with a structured owners and workflows for contact while capturing the partners needs. 

    To improve the quality of data, we need better activation specific training to help compare before and after imagery sets, plus local context guidance.  One participant advised that they would like iD (the main editing tool at OpenStreetMap.org) with a swipe function to see the before and after imagery. For remote mapping, there needs to be more training tools to help improve the first edit. But, there needs to be a validation process. While it might be time-consuming, it might be beneficial to have a Tier 1 – 4 process to improve quality checks and provide mentorship. Mentorship is actually already happening, but this would allow us to formally recognize leaders more. Map Roulette might provide a way forward on this to be able to pull out the data that needs a second or third review.

    UAVs

    From imagery to drones, trying to solve the equation of how to get quality and as close to real-time data was very much on our minds. HOT has received some UAV imagery but has much caution in getting involved in UAV data collection as… there are problems with getting clearance for airspace, and technical work to patch together a mosaic for tracing. Add to this the complexities of liability issues and the risk to volunteers on the ground who could be accused of espionage (as has happened to other humanitarian volunteers). The level of resolution is an issue. We are currently looking at buildings and infrastructure – but there’s a lot more to look at that have : what if UVA derived detailed imagery was made available? What scenes would be made public to all parties? Who would be making vulnerable? What about all the privacy and security issues? What about the safety of the vulnerable should a drone be tampered with or crash.

    The Sexy, Unsexy stuff

    In terms of documentation, just like the wider Humanitarian field, HOT needs to build a research environment to create case studies from end to end. These need to include items like how to make something repeatable. HOT also needs a research arm to help tell the stories and analyze the progress to help guide any changes.  

    HOT needs are project managers for the tools and products that we produce within the community. All of our products needs to be translated and up to date. These folks are most welcome to join the Technical Working Group. 

    The Sexy, Unsexy stuff

    In terms of documentation, just like the wider Humanitarian field, HOT needs to build a research environment to create case studies from end to end. These need to include items like how to make something repeatable. HOT also needs a research arm to help tell the stories and analyze the progress to help guide any changes.  

    HOT needs are project managers for the tools and products that we produce within the community. All of our products needs to be translated and up to date. These folks are most welcome to join the Technical Working Group.  

    Some of the unsexy things (thanks Robert Banick for coining it) that are needed are: documentation, policy, health and safety and more. Our friends and members from the Red Cross advised that we publish internships and volunteer roles on our website to a wider outreach. We have many mappers in our network, now it is time to grow the support areas.

    Building Map Literacy, One Edit at a Time

    One the other end, Map literacy is hard to do in an emergency. Proactive map projects like HOT Indonesia show that this type of knowledge sharing and capacity building is much more effective done in advance. The same methods apply for our Humanitarian organization partners.  As we working more pre-disaster, we’ll have better data about the risks – the balance of working on basemapping vs. damage assessment will shift and this will change the game.  

    One day we’d like to have all the active community participants and Board members in the same room. Until then, we are very lucky to HOTties meet and share. HOT’s community is just a small corner of the wider OpenStreetMap community. We are fortunate to have opportunities to meet. Thanks to the HOT BoF participants and State of the Map US for giving us a place to connect.

    Some Resources

    Authors: Heather Leson and Mita Williams

    Images are in the Public Domain via the Noun Project

    12Apr

    State of the Map US: Building Community

    Sotmus

    What can every community learn from OpenStreetmap? Often community managers particularly in OS communities cite OSM and Wikipedia as the top models to compare.

    At State of the Map US, there is a whole track to share best practices. John Firebaugh (Mapbox) and Kathleen Danielson (OSM US) gave great talks on their experiences. It is a good thing they are recorded as I’m adding them both to my list of Community is hard and beautiful resources.

    Community management and stewardship

    In the past year, OSM has incorporated a number of big changes including implementing ID and changing the look/feel of the website. While paid staff (John) helped curate and design the process, the projects were community-driven and transparent. Listen to the talk for more in depth context and outside resources. Here are some of the core points:

    • Work in the open and be transparent
    • Over communicate
    • consult, consult
    • Set bounds
    • Call for cloture
    • Be patient

    So, at a time of change in a number of communities, we should really heed John’s sage guidance, and, of course, remix for our own context.

    (Side note: organizations need to hear this loud and clear. I am very keen to see this actually occur in every community. Over the years, I’ve seen so many teaching moments. As community managers and organizers, we can only do our job to the truest form of this type of feedback if allowed to be free.)

    Resources:

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    Building offline and online

    Community starts with us online or in a room. A few hours into SOTMUS and I am even more bonded to the project, have caught up with old friends, met some new ones and feel inspired to learn/do more. Kathleen spoke about the importance of getting together locally. She provided tips and guidelines for community building and event planning. A few key points:

    • save community, save world OSM
    • Every community is unique
    • Take care of yourself
    • Community scales -up or top down
    • One topic that Kathleen raised is her distain for discourse loops via mailing lists. Another commenter mentioned their dislike of wiki(not always updated). I guess we could call this the old wars for communities(as one friend opines): mailing lists vs. x (x=forums, irc, wiki etc). As far as I am concerned there is no one source of truth. We need to use all communication tools to reach community where they are. Tall order, but as John rightfully pointed out: over communicate.

    12Apr
    Cat in a tree

    State of the Map US: OSM in Biz and Map Roulette

    Finally, it is spring. What better way to wake up brain cells than spending the weekend with maps, map nerds and ideas.

    For the morning sessions, I attended sessions to consider the true potential of business and technology in the OpenStreetmap community and the wider network.

    Eric Rodenbeck of Stamen Designs uses OSM for half of their map projects. Giving back to the community, Stamen provides some of their beautiful designs for free (eg. Watercolour). They served 250 million free tiles in March 2014. An example of the extensibility of OSM is the potential to add a layers of useful information on a map highlighting the park than just the roads. (They did a National Park project which used OSM which included custom pins.) The potential of OSM in business, according to Rodenbeck, is to financially viable, more exposure and paying it forward.

    ********
    If I was a funder or a developer with spare time, I would invest ASAP into helping MapRoulette.org build a mobile and localized process to grow it internationally. Imagine the potential in a very mobile, global space. Every community should learn from them: easy interface, small task, clear and solid mission. The tool serves easy errors/bugs to fix. They focus on accomplishment and rewards. As we think about how to grow community and support for OSM, the window to success can be seen from the recent Connectivity errors map Roulette. The tool served up 40 000 map errors which messed up the intersections and the ability to create routing maps. The community repaired these within 6 weeks. In the future they may do a leaderboard or better stats in the future. Right now there are two core developers and they could use help

    Martin of MapRoulette advised that the following are key to creating a good challenge:

    1. make it armchair: Tasks that can be resolved by just looking at data no local knowledge

    2. Small ask, brief time allotment: Tasks that can be easy to fix -taking seconds not minutes

    3. Watch the tangents: Fix one thing, load and move onto the next task

    Contribite:
    GitHub.com/osmlab/maproulette

    About the Event: Stateofthemap.us

    All the sessions are being recorded so you can watch the talks after Monday.

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    (Photo: cat in Cherry Blossom trees (Washington DC), April 2014)

    9Apr

    Toolkits Sprouting up

    Toolkits are important for any project, but should be embedded into software or on a usable website. The other day I was shopping for personal business cards, so I hopped onto Moo Cards. As any software developer or community manager knows, you are always “on” when it comes to great work. What do you see in other products, communities and programmes that you can learn from and potentially grow your own projects better. Moo Cards really inspired me by taking a process and making it user-friendly and fun. Simplicity at its best.

    I’ve created, reviewed and advised a number of toolkit projects. While at Ushahidi, we helped take the important toolkit research and embed it into the design for the next Ushahidi version. End users can and should contribute to and ever change software to serve their purposes. We took the Ushahidi toolkits and remixed them for the Kenyan elections using Atlassian Confluence wiki software. This way the documents can be more sustainable and remixable.

    Tulips

    Toolkits everywhere

    Lately, it seems that every ICT or social technology programme is booting up a toolkit project. Why? Well, there are gaps in process, gaps in software and, most of all, big opportunities to learn and share. I like to think of toolkits as the new handbook, but often well-written in clear language that is easily translatable across domains of knowledge. We are in a toolkit frenzy. Even I’ve even written before about the Community Manager toolkit.

    I think that we have a lot to learn about building toolkits that have the following attributes:

    • Easy to use
    • Translatable/Localize ready
    • Remixable (on github or a wiki)
    • Plain, Clear and concise text (eg. web copyediting)
    • Easy to learn
    • Delivers to many audience levels across domains (eg. types of users from different fields)

    The next time I am building a toolkit, I am going to use the Moo Cards Test. If it can address those elements, but still serve the end goal, then great. It is hard to serve so many masters and audiences. Given some of the core missions of development or technology for good toolkits, it is worth the effort to communicate right.

    Recent Toolkits

    There seems to be a launchfest around new toolkits lately. It is super exciting to review them. From open data to open development to evidence-based research to building better social innovation, these projects have you covered. The best part is that all the projects are open for feedback and continue to improve based on community input.

    Happy learning and doing.

    (Photo: Tulips from my garden (last year and soon to be this year.))

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